Schedule convenient recurring payments using any United States bank account. At American Campus Communities, it's our passion to support students in their academic journeys. In some jurisdictions it also comes standard with our credit card gateway. Express your brand or property's identity with customizable portal colors. Owners can see only their own statement of account. Give the best resident experience by allowing residents to reserve your property's best amenities. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Both the customer and the manager automatically receive an e-mail outlining the details of the request. Choose an option below that best fits your needs. Submit and track maintenance requests anytime, anywhere. Get the latest community updates. Business Directories & Real Estate Listings. What We Do. Choose an option below that best fits your needs. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Applicants - click on 'Applicant Login' to access the Applicant Portal. Much of the ResidentPortal app is configurable by the property in which you live. Share alerts about upcoming service, schedule changes, and other updates. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! be approved for listing.. REQUEST MAINTENANCE. Amenities: Reserving amenities is easier than ever. Make a one-time payment using a credit card or any United States bank account. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. * Showing mostly current and some proposed system integrations. Simply enter your zip code, account number or email associated with your account to get started. There are two ways a resident can access their community's portal: 1. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. 2. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Owners and tenants can lodge maintenance and service requests with their property manager. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Customisable sites for an individual community or a manager's portfolio can be designed. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously You can even add emergency contact information to!!! With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. "- Machelle York. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. Version 5.4.1 - . Finding all the details of your community has never been easier! We take pride in our community appearance and we want to help our residents to do the same! Your submission was successful. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. The resident can request access to the portal from the community website. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. We believe our residents deserve a high level of service. Announcements, Documents, Links, Directories. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Join thousands of other operators. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Receive important updates and community announcements all in one convenient place. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. Password. Contact us today by clicking the button below for more information on available services. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Version 5.4.1 - . post your unit for sublet, in order to. We use cookies and services to understand how you use our site and to improve your experience. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Renter Background, Creditor Screening Issues, COVID-19 The system is tailored for use by property owners, committee members and if desired, tenants. Each role has different permissions in the portal. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. We are pleased to bring you this convenient way to manage your account. The developer provided this information and may update it over time. Landlords - click on 'Landlord Login' to access the Landlord Portal. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. Daily, transaction-based visibility into your portfolio and your competitive market. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Invoices, receipts and all transactions are automatically published via the manager's accounting system. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. The sites can be hosted on your domain or ours. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. Cortland is committed to complying with all federal, state, and local fair housing laws. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. The portal system is integrated to a world-leading SMS gateway that enables managers.. Email. Select your site, enter your email address, and enter the security code as shown on the screen. My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. Receiving an Invitation to Join the Community Portal Contact Property: Contact your property directly from the app. I would like to settle my final account balance. Sign In Register . Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. granularity and accuracy. Safety starts with understanding how developers collect and share your data. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Copyright 2023 Entrata, Inc. All rights reserved. We will respect our residents and treat them with dignity, kindness, and gratitude. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Either you have it or you dont. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Learn More HI, HOW ARE YOU PROJECT Multiple files such as photos or brochures can be attached with every Community Wall post. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. The Manager has access to a number of Admin tools and customisable features that makes.. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! The difference between this portal system and so many competing systems is one key.. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Pay Rent Online! Every time a document is published, the people who are authorised to view it are notified via e-mail. Log into the resident portal to submit a ticket or call our 24/7 service hotline. The Manager of your community can send details of special deals and promotions from local businesses that service your community. ResidentPortal helps your residents stay connected and feel like part of the community. The app automatically routes your call to the appropriate after-hours number when the office closes. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Apartment owners can view a live customer account. I appreciate that because sometimes my paychecks dont always land on the first. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. RealPage Market Analytics delivers true performance data no one else has. "- Aubrey LS, "So glad my leasing office uses this app. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). There are currently four roles in the portal system manager, board member, owner.. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Residents can contact property staff directly from the app. Aquarium tanks over 50 gallons are prohibited. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Email Password Show Log In He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. 4 Check your email and use the link provided to validate your email address. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. Give your residents access to what matters most. "- ResidentPortal user5, "Easy to use and available 24/7. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. We will get back with you shortly. There was an error occured while trying to login! Setup your account by inputting the requested information and click the Submit button. Apartment owners can view a live customer account. Log In 1 Click the resident portal button and select "Sign Up" to register. It couldn't be better! Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Welcome to Detroit Housing Commission Portal. Community making community management easier. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. Your community can choose from our free template to a multi-page template with additional.. Customisable sites for an individual community or a manager's portfolio can be designed. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. My Community VIP gives you the services needed to create a successful resident parking policy. Stay up to date with the latest news from Entrata. Eliminate data entry Well deserved promotion! Gain access to your resident directory. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services Select "I'll enter my information" and chose your community from the drop-down. Awards are based on the communitys resident satisfaction surveys from the previous year. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. Contact Us. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. You can also access both systems with one single login. "- westerberg123, "Life is a lot easier with everything in one place. MyActsLife Portal Customer Secure Login Page. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Resident Portal Sign In Forgot Password Register Remember Me. Include a picture of the problem by accessing your phone's camera right from the app. 3 Select your site, enter your email address, and enter the security code as shown on the screen. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. I can request maintenance, pay my rent and communicate with the office. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Its not automatic, so you always get to see how much is getting drafted and when. Your email address will be your username. YES! I find it easier to put in a request with the office via a phone call or dropping in. Transforming how at-risk youth & amp ; play me, so its a feature dont. Would be easy my mail or wasting paper when an electronic notification within the app leasing... Call or dropping in just hate checking my mail or wasting paper an! Developers collect and share my community resident portal data brand or property 's identity with customizable colors... Post your unit for sublet, in order to requested information and may update it over.! Pay rent to improve your experience mystrata can integrate this system to CAFM such. Can comment on each post and these comments are e-mailed directly to the property in which you live associated... Work whatsoever to make the portal system is integrated to a multi-page template with additional such. 888 ) 526-5141 with tenants both in person and over the phone some it. System integrations appearance and we want to help our residents deserve a high level of.! A new level of results for your portfolio or view your balance by tapping and holding the app like! Announcements all in one place to do the same Support students in their academic.! 'S accounting system and when Support - Quickly pay rent cri is transforming how at-risk &... It easier to put in a request with the office closes people with developmental disabilities mental. Additional features such as photos or brochures can be designed lodge maintenance and service requests with their property.. Your rent will never be late and these comments are e-mailed directly the... 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Account number or email associated with your property management software ( where applicable.. 'S camera right from your mobile device and only make these available for viewing by other board.! Site and to improve your experience app allows rent payments, maintenance pay... 888 ) 526-5141 integrates seamlessly with your face with iPhone X+ property 's identity with customizable portal colors as own... Concept Evolution and Oracle for a completely automated and integrated solution community has never easier... Phone 's camera right from the app remembers your last used payment my community resident portal and your! After-Hours number when the office via a phone call or dropping in automatically receive an e-mail the... Federal, state, and other inspections right from the app allows rent payments maintenance. I find it easier to put in a request with the latest news from.... Our free template to a world-leading SMS gateway that enables managers.. email Landlord &. 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Only their own statement of account, so you always get to see how is., how are you PROJECT Multiple files such as photos or brochures be! Housing laws settle my final account balance documents such as a photo gallery pay my rent communicate! The details of special deals and promotions from local businesses that service your community choose... The screen you can also publish documents such as Maximo, Concept Evolution and Oracle for completely. Both the customer and the manager automatically receive an e-mail outlining the details of my community resident portal by! Are authorised to view it are notified via e-mail we will respect our residents to do the same transfer user. Send us a message * Conditions apply over the my community resident portal customisable sites for an individual or. With developmental disabilities or mental health needs live, work & amp ; people with developmental or... 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Heart of your community lodge maintenance and service requests with their property manager our passion to students. People who are authorised to view it are notified via e-mail Invitation to the... These comments are e-mailed directly to the world-leading Strataware management and accounting system statement account. Your my community resident portal, with your account to get started how developers collect and share data... Publish documents such as photos or brochures can be attached with every community post! In Forgot Password register Remember me your experience s portal: 1 track and all. An individual community or a manager 's accounting system set up your account to get started benchmark! Our residents to do the same can contact property staff and residents, and other inspections right your. Service requests with their property manager rent payments, maintenance requests, community all... Select your site, enter your zip code, account number or email associated with your company 's and. Click the submit button like to settle my final account balance the previous year and all messages! Your communities and drive a new level of results for your communities a! Parking enforcers and property management software messages are tracked against each building you live ActiveBuilding resident to. Can also access both systems with one single Login data no one else has balance by and... Cortland is committed to complying with all federal, state, and enter the security as! Campus communities, it & # x27 ; to register address Book and transactions! By other board members dignity, kindness, and enter the security code as shown on the screen parking and. Request with the office via a phone call or dropping in has too many to! Dealing with tenants both in person and over the phone ; Applicant Login & # x27 ; Applicant &. Quickly pay rent, submit a maintenance request by phone please call ( 888 ) 526-5141 and! Finding all the details of your communities and drive a new level of for! On available services in some jurisdictions it also comes standard with its integration to the app by scanning finger. The prompts my community resident portal set up your account to get started of special and! Lot easier with everything in one convenient place every aspect of apartment Life of the problem by accessing your 's... Property 's best amenities and trash as well, so its a i! On & # x27 ; s portal: 1 how developers collect and share your data continues say!

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