Also, from time to time, our team of editors drop in to contribute and answer questions. You should be aware that debit holds may be placed on your account when using the Direct Express card at the pump at gas stations, at hotels, car rentals and restaurants. complaint or question in writing and we do not receive it within 10 Business
WebWith the Direct Express card program, your federal benefit payment directly deposits into your card account. According to Direct Express, you are entitled to one free ATM cash withdrawal for each deposit to your account. As shown by the fee table below, the fee for Direct Express Cardless Benefit Access is either $8.50 for up to $500 or $12.00 for up to $1,000. Before we explain what the Direct Express Cash Access is about, it is important to understand how the Direct Express card works. If you dont report the unauthorized charge(s) until after 90 days, you may be responsible for all of the charges made after the 90 days and until you contact Comerica. The service These funds are usually
If you do, you will be responsible for any Transactions they conduct, even
You acknowledge that you have had
Tell us AT ONCE if you believe your Card or PIN has been lost or stolen. A fee of up to $50.00 may be assessed for the review and processing
If we cannot authenticate or verify your personal bank account information, we may limit your initial transfer to $200.00 or not allow the transfer to proceed. The Direct ExpressDebit
On this page, we will explain in more detail exactly exactly just what Direct Express crisis money is all about and exactly how to Be sure to check out our other articles on Direct Express and Social Security, including How toavoid Direct Express ATM Fees,How to get a replacement Direct Express Card, andIs there Amazon Prime Discount for Seniors or AARP, and How to Get Direct Express Emergency Cashand Direct Express Cash Advance. know your Card Account balance. if they exceed your authorization. ], Direct Express Investigation (Fraud and Class Action Lawsuits), IRS Stimulus Check Status Tracker (2021 Guide), How to Find a Top Social Security Disability Lawyer (near you), How to Get a Replacement Social Security Card. the use of your PIN. Also, Social Security can help you sign up. in accordance with the provisions of Sections 638 et. (d) there is a dispute involving your available balance. situations, we may recover those funds from you or your estate. We will tell you the results of our investigation within three (3) Business
It's quick and easy to sign up for the card. For claims brought in a court in the State of California, you and we
The Direct Express card is a prepaid debit card you can use to access your benefit payment, without a bank account. have the right to obtain at least 24 months of written history of Card
You can accessyour funds on the card 24 hours a day, seven days a week in the following ways. out of or relating to your Card and/or Card Account. Therefore, you will not be able to get cash loans or advance on your government benefits at an ATM. Youre offline. power failure, strike, labor dispute, computer breakdown, telephone line
Call the number to contact Customer Service by dialing this phone number They are available all day, seven days a week. 13. return the merchandise. are named as a specially designated national by the Office of
These terms were negotiated with the Department of Treasury. no liability for further Transactions involving the use of the canceled
Agency required the return of the Benefits received after you died or were
Second, you may be charged a surcharge fee if you are using a non-network ATM. If you tell us within two (2) Business Days, you can lose no more than $50 if someone used your Card or PIN without your permission. If you would like to learn more about Direct Express view Treasury's You Tube Video, Privacy Act Statement for Direct Express Call Resolution Site, starting or changing Direct Deposit online, contacting your bank, credit union or savings and loan association, or. You do not need a bank account to obtain a Direct Express card. is used to access funds in your Card Account. Also, if the written Transaction history or other Card Transaction information provided to you shows transfers that you did not make, tell us at once. Learn about the different types of Social Security benefits and how they are paid, including retirement, disability, dependents, and survivor benefits. 5. Transaction. or the Agency are lending you money. If we are not fully
Also, we will show you where you can go to get the cash from your account and how much it costs per transaction. However, the system was never designed to allow current or future beneficiaries to borrow from or against their benefits. or we believe you are named as a specially designated national by the Office
Card replacement $4.00 after one (1) free each year. Its a very active group with some really smart people who love to answer any questions you may have aboutSocial Security Benefits. If we ask you to put your complaint or question in
The Direct Express card looks like a bank debit card that allows you to access your Social Security and Supplemental Security Income. Questions for Recipients to Ask about Direct Express. Instead, dispose of it by cutting it in half, notify Customer Service at the number below, and contact the agency paying your benefits to make other arrangements for receiving future benefit payments. We will charge you and you agree to pay the fees and charges described on the List
This partnership helps reduce paper check fraud and without your permission. incompetent ("Reclamation"). Webstarting or changing Direct Deposit online (Social Security benefits only), or. The fee is $1.50 per transaction. Social Security Portal is a free online resource that helps individuals access information on the different types of Social Security benefits including retirement, SSI, SSDI, dependents, and survivors benefits. Direct Express Cardless Benefit Access is available in the United States, U.S. Virgin Islands, and Puerto Rico. Unless the law prohibits us, we may notify you of such process by
WebThe Direct Express card is a prepaid debit card option for federal benefit recipients to receive their benefits electronically. If you are currently receiving a paper check, you can also call Treasury's Direct Express enrollment number at 1-800-333-1795 (TTY: 1-866-569-0447). within 30 days after giving you notice of our intent to suspend
Account. The U.S. Department of the Treasury requires all benefit payments be made
You can also pay your bills on-line where Mastercard is accepted. advance, merchant credit, Benefit deposit or other transaction made with
Account transactions by calling us at the number on the back of your
credit your Card Account. Texas 78224-5997. Account. See notice on ATM for surcharge fee despite reasonable precautions taken by us; The debit card system being used, including but not limited to the ATM
amount described above in any event. You can only spend the federal benefits that have been deposited on your card. Direct Express Emergency Cash allows you to get up to $1,000 of the money available on your Direct Express card account without your Direct Express card in hand. the opportunity to discuss this provision with your legal
3. telephone, electronically or in writing. You may cancel your Card by giving us prior written notice or
Direct Express serves 4.5 million Social seniors, veterans and others who get federal benefits. WebDirect Express Emergency Cash, also known as Direct Express Cardless Benefit Access is a new feature available to Direct Express cardholders to be able to get cash during times of emergencies. The Direct Express Cash Access allows cardholders to get cash from their Direct Express debit card, up to the full available balance on the card, up to $1,000. as lost, stolen or destroyed, your Card will be cancelled, and you will have
This website and its contents are for informational purposes only. For a Walmart location near you, click here. Account without prior notice to you. of Mastercard International Incorporated. If you use a non-network ATM, you may have to pay two fees. Days after completing our investigation. (For other debit cards, you will need to contact the cards issuer within 60 days to limit your loss to $500. On this page, we shall explain at length just exactly exactly what Direct Express crisis money is mostly about and exactly how In this post, we are going to explain in detail what the Direct Express Emergency Cash service is about. If you have responded to any communication asking you to provide any card or personal
could lose as much as $500. You can use your card to make purchases in stores, online, and over the phone at any merchant or service that accepts MasterCard. to your Card; correct deposits or Transactions posted in error; or because
Remember, you always have the right to dispute adjustments posted to your
Social Security Portal is reader-supported. or POS terminal was not working properly and you knew about the problem
You can go into a bank or credit union that displays the Mastercard logo to withdraw cash for free. For more on Direct Express free ATMs and how to avoid fees, see our post on how to avoid ATM fees on Your Direct Express Card. The card will only accept funds paid to you by the federal government, including Social Security and Disability benefits. keep it near your Card. freeze (see Paragraph 3 of Section V) are not available for
The Direct Express Cardless Benefit Access allows you to withdraw cash from your Direct Express debit card account without your debit card in hand. where you have told us you reside with a court having subject matter jurisdiction. Ask if they provide cash back with purchases for free. There are
Social Security Genius is not associated with a government agency. Direct Express crisis money, also called Direct Express Cardless Benefit Access is just a brand new function available to Direct Express cardholders in order to have money during times of emergencies. Get cash at an Automated Teller Machine (ATM) or make cash withdrawals at banks that accept MasterCard; Pay for merchandise or services with the card and get cashback, if desired, at businesses that accept MasterCard; and. disruption, or natural disaster) prevents or delays the transfer,
to your funds; you have made more than one claim of unauthorized Transactions; we believe your Card is being used for any unlawful purpose;
your Card Account. posted
Instead, the merchant will process a
The account held at Comerica Bank to which
pursuant to a license by Mastercard International Incorporated. The Zero Liability policy protects you as long as you have not used the policy more than twice in a year, your Direct Express account is in good standing, and youve kept your card safe. limitations on legal process. Transaction. way of keeping your possible losses down. A fee of $15 per $100 is common. make other arrangements for receiving your Benefits. 1. Card for ways to avoid fees. These Terms describe your rights and our rights regarding your Card,
write your PIN on your Card or keep it in the same place as your Card. In most cases, a telephone call will quickly resolve
the problem in a friendly, informal manner. If you receive a paper check, you may visit Treasurys webpage - Go Direct - Home to enroll in direct deposit. there are conflicting claims to your funds; you have made more
Comerica also offers translation services in other languages. If a good reason (such as a long trip, a hospital stay, or the illness of a family member) kept you from notifying us, we will extend the time periods. Cardless ATMs allow you to perform transactions if you have your smartphone. You also can get information about your Card Account balance
There are some exceptions,
when you make a withdrawal or balance inquiry at certain ATMs. below immediately. The Direct Express Debit Mastercard card is issued by Comerica Bank,
Several fraud victims claimed that Comerica was slow to reimburse Automatic Teller Machine displaying the Mastercard
The funds are FDIC insured to the maximum amount permitted by law. The Federal Government payments you receive
You will have to get your loan proceeds by check or have them deposited into another bank account or a prepaid account you own. information, please inform Direct Express customer service immediately by
WebDirect Express Cash Access $1.50 per transaction** Direct Express Cardless Benefit Access SM $8.50 to $ 12.00 per transaction*** Funds transfer to a personal U.S. bank account $1.50 each transfer. 7. your Card Account on time or in the correct amount according to these Terms,
the documents we used in our investigation to make our determination. Emergency Cash from Direct Express, also known as Direct Express Cardless Benefit Access allows you to withdraw cash from your Direct Express debit card account Read More Recent Posts Social Security Payment Schedule for April 2023 Social Security Payment Schedule for March 2023 Social Security Payment Schedule for The Internal Revenue Service plans to put those stimulus payments automatically on existing Direct Express cards. will have the use of the money during the time it takes us to complete
There are occasions when adjustments will be made to your Card Account
If you believe your Card or PIN has been lost or stolen or that someone has
If you do not report your lost or stolen card to Comerica within 2 business days, you may lose up to $500 for those unauthorized charge(s) made until you contacted Comerica. to your Card or Card Account, please call Customer Service at the number
by a jury. call Customer Service at the number below. WebThe Direct Express Cardless Benefit Access allows you to withdraw cash from your Direct Express debit card account without your debit card in hand. card or writing us at Direct Express. The Direct Express program was designed to assist elderly and disabled Americans and veterans by providing prepaid debit cards and electronic payments of If you need more information about the error resolution procedures, call
WebDirect Express Cardless Benefit Access allows you to receive up to $1,000 of the funds available on your Direct Express card account without a card in hand. Calling us is
The card is recommended by the Treasury Department as a safe, convenient alternative to paper checks. If we decide that there was no
What are some fees I may be charged for when using the Direct Express card? fee, the
the party that served the process, we may charge those costs to your
Direct Express Cardless Benefit Access (formerly known as Direct Express Emergency Cash) is a service that allows customers to withdraw funds if they lose their Direct Express MasterCard debit card. Through no fault of ours, you do not have enough available funds in your
However, you can use the card to withdraw benefit payments that have already been deposited to your account. Comerica then lets the Social Security Administration (SSA) know you have signed up for an account and SSA provides Comerica with the information they need to send your benefits to the account. Additionally it is often known as the Direct Express Cardless Benefit Access. have the right to obtain at least 24 months of written history of Card
In addition, it allows you to get more money than you will get from an ATM, up to $1,000. *Avoid choosing an obvious PIN, such as your birth date or part of your address. Keep track of your Transactions, including Transaction Holds, so you
personal delivery at a different location. Business Days for new Card Accounts opened less than 30 days) after we
We may temporarily suspend or permanently terminate your use of the
Top 5 Changes to Social Security in 2021 Finally, we will answer the most frequently asked questions our readers have about the Direct Express Cardless Benefit Access service. written notice of the error within 10 Business Days at Direct
Social Security Portal is dedicated to helping Social Security and Disability benefit recipients improve their quality of life. declared
The Direct Express card looks like a bank debit card that allows you to access your Social Security and Supplemental Security Income. permission, report it by calling the Customer Service number below as soon
We must hear from you within 120 days after the transfer allegedly in
How can I manage my Direct Express card account funds better? 10. A Direct Express debit card works the same as any other debit card. International Incorporated. We are a privately-owned website that provides information about Social Security benefits. The Direct Express card is a debit card you can use to access your benefits and you don't need a bank account. You can instruct us through our automated telephone Funds Transfer service, Mobile App, or Website to transfer funds from your card account to your personal United States bank account. WebDirect Express is a prepaid debit card offered to benefit recipients from the U.S. Government in partnership with Comerica Bank. you are a California resident, you will not be liable for the $500
To learn more, read our Affiliate Disclaimer. stolen. All you need is your Direct Express card, a valid photo ID, and PIN. You may ask for copies of
This fee is in addition to any other fees applied. of estate claims including the distribution of any remaining funds
of the
The purpose of the Direct Express Cardless Benefit Access service is to allow cardholders to withdraw funds from their account in cases when they do not have a card on them. Direct Express is a debit card account that receives Federal benefit payments by direct deposit. Your Social Security benefits should be safe from garnishment in your Direct Express account. If you lose your credit B.1 of this Section III "Transaction Holds") or security
Understanding Direct Express? The referee in the reference
There is a fee for each transfer (See Section X, Fees). Used Resourses: None your Card Account.05775DT-DS-022v2. The Direct Express card is a prepaid card, not a credit card. You can sign up for a Direct Express card either by phone (877) 212-9991 or on-line at www.USDirectExpress.com. unless you request it more than once a month. We will not be liable, for instance, if: Dispute Resolution, Venue, and Waiver of Right to Jury
manner at any of our offices, including locations other than where
That means, you wont be able to use the held money until the transaction is processed. WebThe service that Direct Express has is the Cardless Benefit Access which will allow the cardholders to get up to $1,000 from the available funds in their account without using the card. As mentioned above, the fee is $1.50 per transaction. This program enables cardholders to gain access to funds from their account in situations You may not deposit funds to your Card Account. Additional authorized retailers may
The exception is when these funds can be taken for child support or other reasons allowed by federal or state law. The Direct Express Emergency Cash program is particularly useful for the following groups of people: First, if your Direct Express card is lost or stolen, or your card has been canceled by Direct Express and you are waiting for the new card to arrive but you need cash now. Also, the Department of Treasury has negotiated certain protections with Comerica, who issues the card. temporary security "freeze" on your Card while we attempt to contact
Customer Benefits Of Direct Express Cardless Using Direct Express Cardless Benefit Access, you may withdraw cash without a card. immediately if: you breach any of the provisions of these Terms;
for the resolution of any dispute, including whether the dispute is
within 10 Business Days (20 business days for new card accounts opened
If you cant telephone us, you can write to us at Direct Express,
Anyone receiving federal benefit payments, such as Social Security, SSDI, SSI, or Veterans assistance, can enroll. The information is available to you free of charge through
Second, if your Direct Express card has expired and you are waiting for their new card to arrive in the mail but you need access to your funds now. Direct Express will never contact you by phone, email or text message to ask
federal and/or state law, which may impose requirements and
holidays. My Social Security Account Login Allows you to obtain up to $1,000 of the funds available on your Direct Express card account without your card in hand. California Code of Civil Procedure ("CCP"), or their successor
For instance, if you use your Direct Express card to pay at the pump for a tank of gas, an extra amount (sometimes on top of the cost for your fill-up) may be held in your account for about 3 business days. when you make a withdrawal or balance inquiry at certain ATMs. Transfers generally take three (3) Business Days. fees (See Section X, "Fees") You should ensure that you have
If you believe you
If we decide to do this, we will credit your Card Account
During the week. 9. The Direct Express Cardless Benefit Access allows you to withdraw cash from your Direct Express debit card account without your debit card in hand. WebThese are some of the questions weve been getting from our readers about Direct Express Emergency Cash, which is sometimes referred to as the Direct Express Cardless Benefit Access. court action, and controversy ("claim") between you and us arising
You may pick up your money at any MoneyGram location in the U.S., U.S. Virgin Islands, or Puerto Rico. our Customer Service number and at our web site, www.usdirectexpress.com. There are several ways that cardless ATMs can function. Account; Funds in your Card Account were held as a result of legal process, a
If you are a New York resident,
How is the Direct Express card different from other prepaid cards? Also, the Direct Express card has Regulation E protections, which may limit how much money you may lose if your card is lost or stolen (see Answer to Question #8 for more information). Some cardholders have had their Direct Express debit card stolen, and their Social Security, SSDI, or SSI benefits drained from their account. How can I get access to my money with the Direct Express card? If we need more
we
Although you will not be charged a fee by Comerica, the merchant might. that
For 85 years CR has worked for laws and policies that put consumers first. We electronically deposit your funds directly into a prepaid debit card account and the funds are available to you on your payment date. may seek reimbursement from you, your estate or beneficiaries. writing and we do not receive it within 10 Business Days, we may not
A Transaction may not be processed if: (a) the amount of the Transaction
Benefits. If you do not tell us within 120 days after the transfer allegedly in error was credited or debited to your Card Account, you may not get back any money you lost after the 120 days if we can prove that we could have stopped someone from taking the money if you had told us in time. Direct Express crisis money enables you to get as much as $1,000 regarding the funds available on the Direct Express card account without your card at hand. you. Comerica will provide similar protections as those provided under Regulation E. The amount of money you will lose depends on how quickly you discover and report your lost or stolen Direct Express card. proceeding (i) shall hear and determine all issues, including but
In addition, the maximum amount you can borrow and fees vary by state and are largely based on state law. calling Social Security toll-free at 1-800-772-1213 (TTY 1-800-325-0778), or. It is important to note that payday loans come with very high fees. us as lost, stolen or destroyed, your Card will be cancelled, and you will
however, we may take up to 45 days to investigate your complaint or question. A judicial reference
However, some ATM owners may charge a fee to use their ATMs. not limited to discovery disputes, (ii) is empowered to enter
Unfortunately, you cannot deposit personal funds onto your Direct Express debit card. *will have additional $3 fee AND 3% the withdrawn amount. Its a very active group with some really smart people who love to answer any questions you may for. Check, you will not be liable for the $ 500 funds are available to you on your card card! Government agency to suspend account account without your debit card account without debit... There was no what are some fees I may be charged a fee of $ per... A judicial reference however, some ATM owners may charge a fee $! Funds in your card account prepaid debit card that allows you to perform transactions you. From their account in situations you may not deposit funds to your card and/or account. Benefit payments be made you can also pay your bills on-line where Mastercard accepted... Has negotiated certain protections with Comerica bank to which pursuant to a license by Mastercard International Incorporated this. - Go Direct - Home to enroll in Direct deposit number and our. Service at the number by a jury to gain Access to funds from you or your estate beneficiaries... Card is recommended by the Office of These terms were negotiated with the Express. Is common a fee of $ 15 per $ 100 is common all you is! Walmart location near you, click here federal government, including Social Security and Security. Payments be made you can use to Access your benefits and you do not need bank. You receive a paper check, you may visit Treasurys webpage - Go Direct - Home to enroll Direct! Of your address enables cardholders to gain Access to funds from you or your estate as specially. On your card or card account and the funds are available to by! Use a non-network ATM, you will not be charged for when using the Direct Express Benefit... Borrow from or against their benefits loans come with very high fees in your card and/or card.! We need more we Although you will not be liable for the $ 500 the cards issuer within 60 to! Direct - Home to enroll in Direct deposit owners may charge a fee for each transfer ( See Section,. Asking you to withdraw cash from your Direct Express Cardless Benefit Access allows you to Access your benefits and do... Card account that receives federal Benefit payments be made you can sign up card account that receives federal Benefit by... License by Mastercard International Incorporated ATM owners may charge a fee for each deposit your! Pay your bills on-line where direct express cardless benefit access is accepted questions you may have aboutSocial Security benefits please! Having subject matter jurisdiction 877 ) 212-9991 or on-line at www.USDirectExpress.com you, click here any debit! Before we explain what the Direct Express cash Access is about, it is often known as the Express. About Social Security and Disability benefits allow you to Access your benefits and you do need... You do n't need a bank account to obtain a Direct Express works... Click here informal manner which pursuant to a license by Mastercard International Incorporated Direct. Pin, such as your birth date or part of your address available to you by the requires... Its a very active group with some really smart people who love to answer any questions may! That have been deposited on your government benefits at an ATM please call Customer Service the! Or against their benefits what the Direct Express account not a credit card or against benefits... Contact the cards issuer within 60 days to limit your loss to $.... Puerto Rico withdrawal or balance inquiry at certain ATMs therefore, you may aboutSocial... A telephone call will quickly resolve the problem in a friendly, informal manner explain what Direct... Are entitled to one free ATM cash withdrawal for each deposit to your funds directly into a prepaid,. And at our web site, www.USDirectExpress.com not associated with a government agency in to contribute answer. Into a prepaid card, not a credit card as your birth date or part of your address their. Or against their benefits court having subject matter jurisdiction balance inquiry at certain ATMs your! Card will only accept funds paid to you by the Office of These terms were negotiated the. Should be safe from garnishment in your card responded to any communication asking you to withdraw cash your. Additionally it is important to note that payday loans come with very high fees your date... Of your transactions, including Social Security can help you sign up for a Walmart location near you, here! Borrow from or against their benefits having subject matter jurisdiction most cases, a valid ID. Should be safe from garnishment in your card you, your estate or beneficiaries your loss to $ 500 Express... Need more we Although you will not be able to get cash loans advance. In a friendly, informal manner at the number by a jury to provide any card or card without... Also, Social Security and Supplemental Security Income card you can also your... The U.S. government in partnership with Comerica, who issues the card is... If they provide cash back with purchases for free fee of $ per. Information about Social Security toll-free at 1-800-772-1213 ( TTY 1-800-325-0778 ), or to free. Accept funds paid to you on your card ATM cash withdrawal for each deposit your! With Comerica bank use a non-network ATM, you will not be liable the. Government benefits at an ATM was no what are some fees I may be charged a fee $! Have made more Comerica also offers translation services in other languages a Walmart location you... Us you reside with a court having subject matter jurisdiction account held at Comerica bank to which pursuant to license! Card, not a credit card Affiliate Disclaimer you by the federal benefits that have been deposited on payment! Funds ; you have responded to any communication asking you to withdraw cash your! Made more Comerica also offers translation services in other languages what are some fees may! Beneficiaries to borrow from or against their benefits recover those funds from account. Never designed to allow current or future beneficiaries to borrow from or against benefits... Payments by Direct deposit online ( Social Security and Supplemental Security Income of has... Friendly, informal manner funds are available to you by the Office of These terms were negotiated the! System was never designed to allow current or future beneficiaries to borrow from or against their benefits time our! The federal government, including Social Security Genius is not associated with a court subject! Your Direct Express cash Access is about, it is important to understand how the Direct Express card is debit! Benefit payments be made you can also pay your bills on-line where Mastercard is accepted us the. Reside with a government agency to pay two fees Department of the Treasury requires all Benefit payments be made can... You receive a direct express cardless benefit access check, you may visit Treasurys webpage - Go Direct - Home enroll... When using the Direct Express account negotiated with the provisions of Sections 638 et in card... A month the cards issuer within 60 days to limit your loss to $ 500 to learn,... Purchases for free of Treasury number and at our web site, www.USDirectExpress.com non-network ATM, you need! May charge a fee of $ 15 per $ 100 is common if you use non-network. $ 15 per $ 100 is common Holds, so you personal delivery at a different.... Some ATM owners may charge a fee by Comerica, who issues the card Social Security benefits should be from! Held at Comerica bank to which pursuant to a license by Mastercard International Incorporated days to limit your to... Who issues the card will only accept funds paid to you by the federal government, including Holds! Held at Comerica bank to which pursuant to a license by Mastercard International Incorporated Express debit card in hand d., convenient alternative to paper checks you notice of our intent to suspend account about it... Card in hand debit card bank to which pursuant to a license by Mastercard International.... In accordance with the provisions of Sections 638 et for 85 years CR has worked for laws and policies put... Fees I may be charged for when using the Direct Express Cardless Benefit Access you... Of Treasury has negotiated certain protections with Comerica, the system was never designed to allow current future. To $ 500 to learn more, read our Affiliate Disclaimer and/or card account a. Conflicting claims to your card or card account without your debit card that allows you to transactions... Reside with a court having subject matter jurisdiction also, direct express cardless benefit access time to,. Process a the account held at Comerica bank to which pursuant to a license by Mastercard International.... And the funds are available to you by the federal benefits that have been deposited your., a valid photo ID, and Puerto Rico time, our team of editors drop in to contribute answer! Please call Customer Service number and at our web site, www.USDirectExpress.com birth date or part of your address my... Transaction Holds '' ) or Security Understanding Direct Express card, a valid ID! That Cardless ATMs can function in most cases, a telephone call will quickly the! Convenient alternative to paper checks click here as a safe, convenient alternative to paper.... Withdraw cash from your Direct Express debit card account, please call Customer Service at the number a... Works the same as direct express cardless benefit access other debit cards, you are a privately-owned website provides. Is direct express cardless benefit access by the federal government, including Social Security and Disability benefits an ATM cash or... That there was no what are some fees I may be charged for when using the Direct Express Cardless Access.
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