Both my mom and I have spoken to Verizon employees twice via phone and once each via the chat feature. I am reviewing a very bad paper - do I have to be nice? JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals. Is there a specific call back they are looking for from our network? Then, press 2 for individual taxes or 1 for business taxes. This is usually for walk-in service at local offices rather than additional phone hours. I followed advise from @rebels7072 (I had to create an account with Experia - I have one with Equifax) and made sure the Experia account had all the right info. The IRS offers only two ways to verify your identity: Only those who receive a 5071C Letter should use the verification system. Presidents Day weekend and around the filing deadline are also busy times. As tax payers I can't believe we have to put up with this ineptness. I have faced this exact problem couple of times over last one year. I tried the following steps and then I am able to retrieve the Transcripts. The person who originally raised this concern posted this question more than 2 years ago. The IRS Economic Impact Payment phone number is 800-919-9835. IRS support number for e-Services registration is (866)255-0654, 1,2,1 with estimated wait time of 30-60 Note that the IRS initiates most contacts The big issue is the online IRS form does not have a place to enter the middle initial. Now tell me where the right in that is???? Here are some signs you should reach out for help from a tax professional: Using TaxCure, you can search for local tax professionals in your area. If you keep calling and the IRS never picks up the phone, heres what you can do. This is not the IRS. We will attempt to match the phone number with records. I've even changed my Share Name ID from "WIRELESS CALLER" to my name. i was able to do this today. What a joke. I am the primary account holder of T-Mobile account. Here are the details: http://spr.ly/6604GEzkO. The hours vary for certain tax issues. That happened to my husband and me. Thank you. This is what it says about mobile phone number: A readily available mobile device. Puerto Rico residents can call from 8 am to 8 pm local time. Please visit taxpayeradvocate.irs.gov to locate your local office phone number. So we are in our last step in our loan process to get approved and our lender asked for an original tax transcript from IRS. But, we CAN put pressure on carriers like AT&T to address this. I am by no means looking for any type of sympathy but I am a single mother making minimum wage and i work hard to support me and my son and it's hard already being a single parent but right now with everything our country is going thru its even harder for alk of us right now! I've been with T-Mobile for 10+ years with same exact number and IRS website cannot "verify my identity" with the number provided. US Tax: Can I modify my state tax return after submitting? This is where I start registering for my account. bank texts, coupons from stores, etc.)? Yes, the IRS outsources some of its debt collection to private debt collection companies. When you register for an IRS account, we will send a one-time activation code to your mobile phone number. So far support has made no effort in the last week to find the root cause as to why my phone cannot be verified. i tried calling irs but after an hour or so waiting the person that answered said they couldn't really help with the online registration. Checked that one too. You have the option of entering your You can call the IRS Monday through Friday from 7 am to 7 pm local time. i have the exact same problem. The PHA determines a payment standard that is the amount generally needed to rent a moderately-priced dwelling unit in the local housing market and that is used to calculate the amount of housing assistance a family will receive. Use your personal phone and phone number To verify your identity with self-service, the most common verification method, you will be asked to enter your phone number. The IRS also has specific phone numbers for tax professionals. IRS identify verification via Verizon phone provider, Re: IRS identify verification via Verizon phone provider. It's called Share Name ID, and even though the account is in your mom's name, your name appears when calling out. You can request a new code from the login screen. Did the information on this page answer your question? I meed my taxes i am a single mother going thru this Pandemic like everyone else. This is really frustrating because we really need the tax transcript as soon as possible due to our closing date is getting near. I was wondering if I can possibly fax the IRS the documents they will need to verify my identity???? Please help! I really can't seem to figure this one out. First, their office can look into your situation and possibly help you to get a response. And we are not talking integration with some random site, BUT WITH IRS. Talk to your advisor to confirm the details for your specific situation before taking action. Enter your address in all caps. 8 a.m. to 5 p.m. local time, Estate and gift taxes (Form 706/709)866-699-4083 The Wheres My Amended Return? The letter also includes the same phone number for the IRS Economic Impact Payment line800-919-9835to contact the IRS with any questions regarding your stimulus check. Lucking for me my wife does not have a middle initial so I retried with her name and was able to create an account. You may not have known the following services are available online. IRS has no tech support line for me to call and their regular agents are not trained to handle this type of issues. The "who are you?" I am trying to open an online account with IRS to get copies of my returns. you can update this information in att.com/prepaid -> login->my profile. To find out how to reach your state agency, you can check out our guide to state taxes. After entering your phone number, ID.me will send a verification message to your personal phone from a 5-digit number. What happens when someone dies and owes taxes? IT DOESN'T MATTER WHAT IRS NUMBER YOU TRY CALLING NO ONE IS AVAILABLE TO ANSWER PHONE CALLS OR IN ANY OFFICE!!!! STEP 2: Check ATT account primary contact number is your mobile Number. Wheres My Refund? This thread popped up when I returned: Why can't IRS verify my identity using My T-Mobile phone . He did something with my account. Then, call 844-545-5640 to schedule an appointment. I did immediately go onto the website you gave me and called to leave a voicemail with one of the taxpayer advocates. I'm not sure exactly how many 100's of dollars this little experiment has cost me so far but I wonder if I should just charge back the IRS for my expense because of their incompetency. Specifically, they need to verify that my personal information matches the subscriber information for my US-based mobile phone account. I am not sure what information the IRS site is requesting when the verification is sent but when it comes to prepaid and postpaid accounts, when a prepaid number is converted to a post paid account, the old prepaid account is removed from our systems so there should not be anything hiding anywhere. You can search for a local Taxpayer Advocate Office on the IRS's website. Do I need to Re-file my taxes (1040x) once I receive healthcare marketplace exemption certificate? Hello, doesnt everyone understand that we don't need to be told to contact the IRS no matter what the reasoning is! We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. See Also: Bars Disappeared on Wheres My Refund and How to Get Help With an IRS Tax Refund Delay. I still cant get in. You 2019 filed tax return will be used to qualify you for the stimulus payment. @rebels7072 Excellent info. All I am trying to do is to receive my federal tax check and in can not yet do that until my identity is verified. Your phone must be a U.S.-based mobile phone number associated with your name." I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). i am curious to see if it really takes 30 days. The process is straight-forward enough and the instructions are clear. be no effect on the processing of your return if you choose not to TheID Verify websiteor phone system asks questions that only you can answer correctly. I did manage to get a code through the mail. I don't know how I am able to verify my identity for the IRS to send me my Federal Refund! It will ask twice. The e-file Signature Authorization form (Form 8879) doesn't have a phone number space. Simply select your state from the pull-down menu. Currently, Taxpayer Advocacy Serviceremains open to receive phone calls at the local phone numbers, but has suspended walk-in services in their offices and their toll-free centralized number is unavailable until further notice. I had the same problem, we even purchased a new phone; didn't work!! The weird thing about the ID.me system is that you can use a foreign phone number and adresse to sign up, but in order to complete the on-line face scan . In many cases, the tool will make it clear that you just need to wait a little longer. Even when I do my taxes, I am able to verify that it is me logging in with a code that gets sent to my number. i AM tring to resve a cp12 notice and cant get anyone to resolve it. During tax season, the IRS may have special weekend hours. The collection agency will also send you a placement notice. With that said i have a two year old son that i am a si gle mother to and i worked in 2019 amd filed my taxes. STEP4: Enter Mobile number in this firmat XXX-XXX-XXXX. I then went back to the IRS website, and the problem was not solved. How is this marks as solved. Some readers reported . TheTaxpayer Advocate Serviceis a special office in the IRS that helps taxpayers who believe theyve been treated unfairly or not provided with an appropriate level of service. Personal Finance & Money Stack Exchange is a question and answer site for people who want to be financially literate. UnlockGo is definitely the safest and most effective way to help you bypass activation lock on iPhone and iPad without Apple ID or password. ". Enter your username or e-mail address. If you're a tax pro who needs to contact the IRS, use these numbers. Tax transcripts are required by the lender so this is an urgent matter. The IRS has filed a substitute for return for you. Then, the system will ask for your Social Security Number or Employer Identification Number. However, they will usually charge you for this time. If you're struggling to deal with the IRS, you may want to reach out to the Taxpayer Advocate Service. And, after hours on the phone getting bounced around by ALL of them, I am no closer to an answer on this. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. I just logged in to My Verizon and verified My Account information and everything looks good. I have had it with a bank with a credit card and with the irs. Luckily, there are all kinds of tools that can provide you with the info you need, so you don't have to call the IRS. Explained the issue. Instead, you might want to try some of these options. Also, are you sure this will notbstop me from getting the stimulous check? There are a couple places that my mom's name is next to my phone number instead of my name. We recommend contacting the IRS for additional assistance with updating your personal information, including your mobile number. https://en.wikipedia.org/wiki/North_American_Numbering_Plan, Your Privacy By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. If youre trying to contact the IRS, you probably already tried to get help online, but the IRS website is hard to use. Search. I explained the situation with the system not accepting my number. I'm just swinging by to see if you've had a chance to look over my previous reply to you. I am in this exact same predicament! Individual Taxpayer Identification Numbers for anyone on the return who doesn't have a Social Security Number. Call the IRS telephone number at 1-800-829-1040. Due to the recent staffing shortages and backlog at the IRS, the wait times can be significantly longer. i saw post of people saying that you need to have a post paid phone with a caller id that matches your name. I recommend starting with this thread. I can not verify my identity without renewing my expired Identification Card. With all of this spelled out, can you please escalate this to the correct department within AT&T so we can get some answers??? How to handle the Equifax Breach this tax season? However, when I try again it still doesnt work. after going through all reviews. Requiring payment over the phone, especially in the form of a prepaid debit card, gift card, or wire transfer. I did not file 2018 and i filed 2019 and my State was accepted approved and taken due to owed taxes. If we do not receive a confirmation from the IRS that the legal name matches the TIN, we display an error message in your Dashboard requesting your corrected tax ID information Additional Information $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. Unsuccessful verification attempts may be due to many reasons: You may have recently moved. She told me that the "short codes needed to be enabled". Unions and employers generally have to give 72 hours notice under the labour code to start a strike or lockout . Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. The IRS does not answer the phone for additional people when too many are waiting. No luck. On top of me npt being able tp RECIEVE my federal tax check yet is this gping to stop me from getting my stimulus check? Your phone must be a U.S.-based mobile phone number associated with your name." Just wait; don't enter anything. They do have a phone number to support businesses. Since IRS doesnt mail the transcript anymore, we have to get it online. My daughter filled her taxes for the first time and is not able to identify her information due to her being under the age 18. A family which receives a housing voucher can select a unit with a rent that is below or above the payment standard. The IRS website is "unable to verify my mobile number" at this time, and they have temporarily closed any mail-verification request, due to pandemic. They can jump on the line to verify their identity and then hand the phone to you. Finally, press 4 for all other inquiries. I spoke with a customer services representative and was told that my middle initial is already on my caller ID. And yet another IRS verification just failed. I found I filled out the IRS with my middle initial, on T Mobile I do not use it. enter this information. 2023 AT&T Intellectual Property. However, there are many other numbers for specific questions and concerns. Im in the same exact position and was furloughed from my job and currently arent accepted for unemployment benefits. We were unable to verify that this phone number belongs to you with the phone provider. I'm filing taxes through H&R Block, and they claim that the IRS requires my phone number. Get the latest information on IRS operations and services. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use the IRS's secure Identity Verification Service. If that were true none of us would be hare trying to solve this problem. Once you find your local office, see what services are available. Certain taxpayers may qualify to get free tax return preparation and electronic filing help at a location near where they live. Entering my T-Mobile mobile number in the IRS web app . Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. IRS offices are closed onfederal holidays. I have had the same verifiable mobile phone number and account with AT&T for over 20 years, and I can't be verified as the owner by the IRS??? This is what happens with state owned companies and single payer systems. Or you can contact a tax professional. If you're one of the millions of people who need to call the IRS every year, here's the IRS phone number - and what you need to know before calling. Provide an interpreter over the phone, or, Schedule an appointment for you at one of our local. I remember having this issue before long ago when I was on a mvno. I have been told "It is an IRS problem", or "We cannot change that as it is a system issue" and my ticket was closed with no update. Note: you are limited to just a few attempts before you are locked out for 24 hours. T-Mobile support states they do not know the reason for this failure. I was told for me to get the documents i need then goto the MVA to update my ID then for me to make another appointment with the IRS. I have tried to create an online account at irs.gov and go to the step where they ask for a mobile phone number to verify my identity. My CPA couldn't fax it because the IRS fax system has been down since Friday and this is Tuesday. Get the latest information on IRS operations and services. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Appointment times vary by tax issues and office locations. We weren't able to verify your identity using your phone." I too was trying to verify with the IRS and it would not work. Calling the IRS wont make it go faster unless theyve already told you they need more information about your tax return. Our help lines are open Monday through Friday. According to the IRS, this means the agency could not determine your eligibility for a payment. Are your Social Security benefits taxable? Some telephone service lines may have longer wait times. If short codes are blocked on your account, this may be why they're not able to verify your mobile number. I've unlocked my experian credit file. I had it checked and was told theres no block and it is a postpaid account. If youve been having trouble contracting the IRS, try scheduling an appointment at yourlocal IRS office. The phone number on your letter can be used only for verification purposes, not for any other tax issues. Does the IRS penalize for overpaying and underpaying state income tax? I don't believe this to be true, since the IRS always contacts you via mail. I just found this message board so I will monitor it for a solution I havent tried. Support told me they would reach out to IRS to find the problem, there is no information on my ticket that states Verizon is doing this. On line information not complete when I did Where is my refund Everything goes fine until I enter my phone number so they can send me a text message with verification code. The easiest way is to send a code to your phone by text message (SMS). No I am postpaid. Finally I was able to speak to a support representative. With all of that said.again so that wont stop the IRS from sending me a stimulous check will it? Call at a different time. Telephone service wait times are generally higher on Monday and Tuesday. I filed them electronically and both my State and Federal Taxes were excepted on January 27, 2020. Any notices or letters you've received from the IRS. Entering your address in a way the Get My Payment service understands was a problem with the first check and continues to be with the second. I had the same issue. 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 We have the box checked Under Privacy and Protection to allow identity verification. You don't have to deal with the IRS on your own. Have a copy of the 5071C letter you received and a copy of the tax return for the tax year shown in the letter. Please try again in a few minutes. Seems no one at att or the bank has a straight answer. Keep me updated if anything changes or if you were able to get your identity verified through the IRS. I cant respond for them or make them respond. They don't ask for prepaid debit or gift cards. If the automated . The funny thing is now, and you can't make this up, but the IRS will only except the form 2848 via fax for security reasons. The easiest way is to send a code to your phone by text message (SMS). The final step in the ID process asks for your mobile phone number and says that the IRS will use it to confirm the name and address information already provided in the other steps of the process. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes, By phone at the toll-free number listed on your 5071C Letter. rev2023.4.17.43393. IRS Phone Numbers and Tax Help Options I called 3 times irs using different phone numbers, they said they are not able to help so i can't verify whether they are indeed able to help perhaps if you get lucky with a savvy and helpful agent. After done filing our everything, when it comes to phone number for verification, IRS says that it cant verify my phone number. I haven't filed taxes in several years I've neen dealing with personal issues and caring for my sick loves one. They are never emailed, and the IRS does not initiate verification requests by phone. Were you able to verify? Callers who are hearing impaired You can also call 800-366-4484 to verify the agent's badge number. If that is the case, we can totally help get folks names updated for the caller ID. The IRS office near you can often help with. Please double check that your phone number was typed correctly or try a different number. My Experian account was locked. This information will be on the tax return, but some tax prep software blacks out these numbers on the printed copy of the return. However, the IRS has extra staff during tax season, so the wait times are surprisingly shorter during tax season. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Make sure you're ready when the agent answers if you're not, you will have to hang up and start the process over again. I'm currently on hold. None of the entities involved take ownership, not the IRS, not the phone carriers, and not EXPERIAN, who apparently sits in the middle. Note: Our call center cant troubleshoot text message delivery issues. I have an iPhone 8; is this behavior somehow related to Apple? Hi I got rejected on returns because of a ip pin that I dont have so is there any other way to send my returns to the irs ? You should also have the taxpayer's Social Security Number or ITIN, a copy of the tax return you're calling about, and your tax preparer tax ID number or personal identification number. I have tried to call several times to the 18008305084 and has not been able to reach anyone. 2 yr. ago The name on the line has to match your name the IRS checks the caller ID. Best answer by magenta2501980 17 April 2018, 14:56. We are trying to register for access to our account with the IRS. I'm not seeing anything that indicates the IRS requires a phone number to file taxes, it's not true that they never call, just that they do not typically call. Within 24 hours after we've received your e-filed tax return; or, It has been 3 weeks or more since you filed electronically (11 weeks if, It has been more than 6 weeks since you mailed your paper return (14 weeks if. Mondays and Tuesdays tend to be the busiest days, so you may want to avoid calling on these days. Again, i did not file a tax retuen in 2018 so the only return the irs has to base my stimulus check off of is my 2019 tax return. following. When I review your posts, I understand what's going on. To learn more, see our tips on writing great answers. You can find the office closest to you with ourTaxpayer Assistance Locatortool. There are two things your Congressman or Senator can do if youre having trouble dealing with the IRS. Every phone number I call says, no love agents are currently in the offices or answering phones due to the Coronavirus at this time. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. They need to verify with. How small stars help with planet formation. To further complicate things, I made a mistake on my previous year's taxes and inverted the two middle digits in my address. First and foremost we "as the people" we not supposed to be faulted by any means due to the COVID19 considering there's always the possibility of getting sick. Just use that. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. I don't have any of those things so I can't verify online. So after you updated your Experian info, your cell phone was verified with the IRS? Our representatives must verify your identity before discussing your personal information. If anyone needs help with this, please contact us when you have a moment and we can get you updated. Need more time? What sort of contractor retrofits kitchen exhaust ducts in the US? These instructions are correct as of September 2022, but the IRS phone tree is subject to change. Connect and share knowledge within a single location that is structured and easy to search. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I've been told several times being able to not verify my identity with the IRS right now due to the COVID19 shutdown that IT WOULD NOT BE HELD AGAINST ME OR ANYONE AND I WPULD STILL RECEIVE MY STIMULUS CHECK and it all a LIE!!!! Publication 594, The IRS Collection Process, How to report suspected tax fraud activity, Make a complaint about a tax return preparer, Form 2848, Power of Attorney and Declaration of Representative, IRS Form 56, Notice Concerning Fiduciary Relationship, Treasury Inspector General for Tax Administration. I have confirmed that my account is postpaid. I am trying to request my tax transcripts online on IRS.gov in order to get a loan to purchase a house. They do have a phone number to support businesses. Totally fixed! Commentdocument.getElementById("comment").setAttribute( "id", "a85c2d114bc5f0adc8831e1a8191df19" );document.getElementById("haad858909").setAttribute( "id", "comment" ); How to Get Help With an IRS Tax Refund Delay, IRS Transcript Codes: What They Mean and How to Solve Them, Get a record of your payments and tax details, Individual taxpayer identification number (ITIN) renewals, Making payments (check or money order, no cash), Basic tax information (but cant provide advice). You can call the IRS for the following reasons: This list covers a broad range of concerns. Here's exactly what happens when you call. Outside of tax season (from May to December), wait times average 19 minutes. IRS employees will always try to contact you by mail before calling or visiting in person. Unfortunately, scam artists frequently call people, say they're from the IRS, and then demand payment. Sorry, we're still checking this file's contents to make sure it's safe to download. Page Last Reviewed or Updated: 17-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), Alternatives if you cant verify your identity to get your transcript online, Received a refund but wasn't expecting one, Get the latest information on IRS operations and services, Individual Taxpayer Identification Number (ITIN), Sign your e-filed return with your adjusted gross income (AGI). You may need your ID, a copy of your last tax return, and other details to verify your identity. I went to my appointment and die to my Maryland State ID currently expired I wasn't able to verify my identity the day of my appointment. The IRS operates its phone lines from 7 a.m. to 7 p.m. in each time zone. See the available tools below to answer some common questions without having to call the IRS. Want help calling the IRS?

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