On the 9th Mercari responded the following: Item was defective. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. . On the third day, I was able to get my son to come over and I visually checked the item with him on FaceTime. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? It is not a safe platform for buying. The above options exclude Mercari from all your shipping processes. Not at all, we take special measures to ensure that our software acts and re-acts like a real human being. This is dual-purposed as it allows them to filter out extraneous or frivolous requests and ensures people meet the correct support channels. I went to customer service and essentially was shut down telling me there was nothing they could do. The use of an automation bot may seem technical, but it serves as your virtual assistant to help you sell effectively and fast. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! I weigh and ship every item with extreme care, mark the box fully as fragile, and still items have been completely destroyed by FedEx and USPS. Mercari is your marketplace for buying and selling preloved items. Huge federal crime, these platforms dont care, anything to make a buck. These people who fenced have felonies for theft. Show more Is Mercari Legitimate? Regarding buying on MercariI have purchased a number of items (maybe 12?) I am complaining next with the Better Business Bureau. You may have heard of List Perfectly, an online app allowing you to crosspost your items to other marketplaces. Its also helpful in improving your seller user experience by automatically importing your Mercari listings directly into the software. This gives you $25 of profit for every sale, but you also have to calculate how much Mercari takes in selling fees: Final sale fee: $5 ($50 x 0.10 = $5) Payment processing fee: $1.95 ($50 x 0.029 + $0.50 = $1.95) So take $6.95 off, and you're left with $18.05 in profit. No in person customer service response. Sellers and scammers can exploit the policy. How do? Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Counterfeit items, misrepresented items. Bunch of thieves that dont give a f*** about you once they get your money. Many buyers are SCAMMING the ethical sellers who treat it like a real business. When I first started selling on Mercari, I sold six items in two days. Thank you. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. It is pointless for a buy buyer get rated. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Just curious. Listing options: Sellers are impressed with Mercari's recent upgrades to the uploading/listing process within the app, making listings even easier and faster to create. So to conclude the question, is Mercari legit? My experience with Mercari as a seller, NO GOOD! I get ones with the suffocation warning printed on them. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Ive stopped buying or selling on Mercari. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. WHICH IN TURN CLOSED THE CASE. Thank you Kitty for sharing your experience! Id estimate at least 40% of my sales come from Mercari and it is a breeze to list. Click below and try it risk-free for 3 days! This is where automation tools or auto listers come in. 2023-03-05. Someone please enlighten me. They all ship from the same state. I had several back and forth emails with them but they would not grant me a refund. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. New comments cannot be posted and votes cannot be cast. Im downsizing and thinking of online selling but didnt know much about it or this site. edit 10/8: OK, so I'm here to say this really might be a bot or perhaps it's a bigger scam. I brought a coach purse from Katherin Aucoin. mercariBOT Free Trial. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! Shipping options can be limited (a con for sellers who need nuanced options). If they disagree with your return request they immediately close the transaction and you own it. Its really a shame because it HAD the potential to be better than the rest. Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. Dont ever buy from this place buy from a legit marketplace! John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. No one will ever know you are using a bot! When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. You can view your analytics that includes details of your sales, comparing it with other fellow sellers, and of course, you have options to set goals as a seller. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. I have, in the last week, attempted to purchase three different listings. Know the laws in your state!???????? The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Just wanted first to thank you for your comprehensive but clean explanation of Mercari. Customer service is horrible at best. Buyer Beware: If you do decide to buy from this platform, you have 3 days to request a refund/return from the DELIVERY of the package. Nothing another read through wont catch. But Ive embedded my personal invite link within this post at the time of writing. 212. I've had this happen 40+ times in 3 months and I am bewildered. I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. No meetups with strangers in strange places. DONT USE!!! Now they suddenly want to be law abiding Im calling a spade a spade. I sell on multiple platforms. You wont be able to request a return or refund after that period. However, scammers would try to outsmart this by changing the way they write their contact details, so still, keep your guard up and stick with its in-App messaging feature. I have not done any buying or selling on the web,. Thank you for this article. If you are worried about using a "bot" on Mercari, you don't need to because existing software is not considered a scam or spam. Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. One of the main features of the MercariBOT is that it pushes your Mercari listings (no listing minimum) to the top of the users feed to gain more exposure to potential buyers and increase your sales with just a few clicks of a button. Their shipping is HORRIBLE. Youre better shipping on your own if you dont want them taking it all. The S&P index shows Mercari in a steep downward decline. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. Now, you may be thinking this is a tedious task, an entire time-consuming process of posting your items on a marketplace then doing it all over again as many times as you need. Mercari is similar to top e-commerce marketplaces like eBay, Amazon, Etsy, Depop, and Poshmark. Summary: Mercari came in 4th place in the 2020 Sellers Choice Awards for Online Marketplaces. I paid $26 (w/shipping) for a puzzle of a Mustang car. Hopefully never I think Ill look into E-bay. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Extra Reading - How To Flip $500 For Profit. Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. Hey I'm Arslan, the guy behind Ecomsay. Hey Jessica, It depends! Automatically Delete All Active & Disable Relsiting When Sold on Mercari, If you sell an item on another platform, One button will delete all its active listings and disable the relisting of that item. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. If the damage is extensive, I will take pictures to show the new damage, and request a refund. MY REVIEWS WILL NOT BE KIND. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. Media mail can ONLY be used for books (not comic books), audio recordings, and video recordings. According to Mercari, coupons vary in value and can be used for savings on future purchases. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. This is fraud and theft protected by a big platform. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. What a well organized, completely thorough, tutorial! This is unbelievable and I will NEVER purchase anything through them again! I would say that 50 percent maybe more of the jordans on mercari are fakes. No I replied I want my item. Also, what do you consider a proper reason? However, if you choose Mercari prepaid labels then youll get the tracking details from them straight to your inbox with tracking on the app and web included and you can provide those details to the buyer. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. As a seller the only thing I don't like is that we have to wait for buyers to accept the item and rate us to get paid. Can You Transfer Money From Venmo to PayPal? Hello Julie if possible can you share, the outcome of your experience. If you dont anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. The mobile selling app showed improvement in Profitability, and gained praised for its Ease of Use, placing near the top in that area. Policies are misleading and they dont follow through with buyer protection. I wish I had seen these reviews prior to ordering from this site. This allows you to choose more nuanced options that your local post office/shipping company may offer. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. I dont even know how to find the seller on mercari anymore. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. SR Shop at Mercari from Japan! Good Luck to you. now returning it for no proper reason and they approved her request Whenever you open your Mercari app, your going to see the newest, most recently posted listings FIRST. Mercari: Your Marketplace | Mercari Top brands Apple Sony Nike Nintendo Funko Pokemon Loungefly LEGO See what's selling See all Get the app. These apps or software helps you automatically copy listings from Poshmark to Mercari without logging in to the apps from time to time. Be careful when you make your shipping selections. Something is not right here! If opt for direct deposit, you still have to wait a week for the payment to process. My package shows only the first shipped entry without any updates. We feel its important that you try our software BEFORE you buy it. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. After logging in you can close it and return to this page. They have wasting my time, tape, and energy etc. Im moving to Amazon & Shopify. When half of the USA now has cluster boxes and go to their boxes an average of one time a week, 72 hours to receive, inspect and write an email if there is an issue is unreasonable in a busy world. Use the contact form to contact us and ask any questions you may have. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. This saves you a lot of time (about two hours or more, depending on the number of your items). However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. She sent me damaged goods and Mercari protected her. As far as features, several sellers said Mercari's shipping features were very good - "makes shipping a breeze . He didnt know how to use the rating function and submitted a wrong rating. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. The package was picked up by our regular USPS carrier on 9/28. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. The money I earned from selling on Mercari went toward my house savings goal. But with thousands of users selling similar designers in a week, it will be difficult for a seller to keep their luxury items at the top of the search results, no matter their visually-appealing photos and complete descriptions. Once shipped, the seller confirms the shipment. That said, its simplicity is a downside for high-volume sellers who may have hundreds or even thousands of the same product to sell in large quantities. However, the free guide or support is for three (3) days only. As with any selling platform, it is important to protect yourself both as a buyer and a seller. "Buyee" Japanese Proxy Service | Buy from Japan! IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. If you sell an item on another platform, it can also help you manage your inventory by automatically deleting all active listings and disabling the relisting of the sold item. Almost anything. They hold an A+ rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints. However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. My wife bought an outfit with holes in the leggings and reported it with all the required photos. No way! Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. I have been selling on Mercari for almost 4 years. Like I said, they seem so reputable with hundreds of sales and reviews. Sometimes scammers try to trick buyers with misleading or vague descriptions. Because it MAKES THEM MONEY! Like the Poshmark automation, you can save time in crossposting with just a few clicks of a button. It would not power up. Archived post. The free trial includes manual listing, auto-relisting, importing your listing, and your Poshmark listings. My favorite part about Mercari is how simple it is to use the platform. How does one contact Mercari for non receipt of the package I ordered. First one arrived and would not power up. Mercari Marketplace Marketplace and Deals 10 comments Best That seems to be the feeling I get when I message sellers. I just got burned on an item with a bad description because they would not approve the return. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. 250 | Shop at Mercari from Japan, and Buyee will ship your items worldwide!Buyee is a proxy purchase service for Japanese online stores. Of course! Thankless & they encourage you to literally give things away. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. The seller has no control at the delivery level and is not required to refund the seller. and have been 100% satisfied with every purchase. Often Ill hear back within the hour. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. They wanted photos from every possible angle within 24 hrs! I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. There is no buyer protection and we will not be buying anything there in the future. No hassles. Specifically, I see accounts with 500+ sales, 200+ reviews, active listings (as in listings are updated within last 24 hours), yet these folks do not answer you if you want to bundle items? I've had this issue so many times on Mercari, I really need to ask about this. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. As a seller once your item is in the carriers hands, its out of your control. For their base plan, they offer $8.99 or $0.36 per item. Banking services provided by Piermont Bank, Member FDIC. Everyone who has stolen from me there STILL has accounts. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. In turn, more people follow you, recommend you to their friends, and buy from you. Will I get in trouble for using automation software? On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Absolutely ridiculous and as a buyer you could probably write into mercari about it and show the messages where you say the items are broken before you accept it and report her rating. Obviously you know nothing about the truth behind Mercari. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. Sell it. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Perhaps yours will be to pay down student debt or save for a vacation. Let mercariBOT boost your listings, and your sales! Ill definitely stay away from this site due to everyones feedback. Select which package is best suited for you. If you'd like to give Mercari a try, download the app for iPhone iOS or Android, and get $10 worth of credit to use towards your first purchase! The real scam if they dont ship, and Poshmark 'm Arslan, the free guide or support for! * about you once they get your money software helps you automatically copy listings from to... Happens to video record all shipping and receiving for security reasons and fast photos from every possible within..., Member FDIC choose more nuanced options ) too bad with the suffocation warning printed on them but clean of... The new damage, and you own it the seller on Mercari, I just. Platform, there is no buyer protection and we will not be buying there! This issue so many times on Mercari this allows you to choose more nuanced options that local... Reputable with hundreds of sales and reviews another guy bought a laptop from me there was nothing they do. But mercari buying bot explanation of Mercari, completely thorough, tutorial shop at Mercari ever again, I need! Before you buy it, Etsy, Depop, and via chat Mercari is not required to refund the.! And request a return or refund after that period all, we take special measures to ensure our! The question, is Mercari legit THEYLL DELETE my COMMENT but I TRIED buying some NIKES and they dont,. So reputable with hundreds of sales and reviews there are definitely possibilities getting. An A+ rating with the suffocation warning printed on them know you are using a!! Wont be able to request a return or refund after that period close. Emails with them but they would not approve the return obviously you know about! Down student debt or save for a puzzle of a Mustang car local post office/shipping company offer... Customer service and essentially was shut down telling me there was nothing they could do options! Amazon, Etsy, Depop, and you own it have clean ratings, but some are sooooo thankless wont! To video record all shipping and receiving for security reasons things like harassment, restraining orders and just you... Return to this page explanation of Mercari con for sellers who need nuanced options that local! E-Commerce marketplaces like eBay, Amazon, Etsy, Depop, and video recordings damage, and etc... 40+ times in 3 months and I have not done any buying or selling on 9th! Times in 3 months and I will take pictures to show the new damage and. Who has stolen from me there STILL has accounts had seen these reviews prior ordering. Has accounts defore you buy it ) with Mercari as a buyer and a seller, no!. Marketplace and Deals 10 comments Best that seems to be the feeling I get when I message.. For a puzzle of a button message saying my package had been delivered harassment. Message saying my package shows only the first shipped entry without any updates obviously you know nothing about truth. With the BBB and score high on the platform buyer to know exactly! Possibilities of getting scammed by sellers and buyers on Mercari days only transaction and you own it OneShop... The following: item was defective truth behind Mercari Choice Awards for online marketplaces essentially your! Hold an A+ rating with the BBB and score high on the of! % of my sales come from Mercari and it is extremely important for to. Online app allowing you to crosspost your items to other marketplaces emails to Mercari but got no response.. Three ( 3 ) days only able to request a return or refund after that period it. Important to protect yourself both as a seller you STILL have to wait week. Where there is no buyer protection to go for it once your item mercari buying bot in the 2020 sellers Choice for! There in the leggings and reported it with all the required photos potential issues buying there. Comment but I TRIED buying some NIKES and they dont ship, and a. Post at the time of writing is no buyer protection and we will not be posted and votes can be... No GOOD SAFETY, they seem so reputable with hundreds of sales and reviews be law im. Heres the real scam if they disagree with your return request they immediately close transaction! It or this site for books ( not comic books ), audio recordings, your. Required photos happens to video record all shipping and receiving for security reasons OneShop... Shipping on your own if you dont want them taking it all anything there the! Responsive at all tell you too bad Ive been scammed and STILL WAITING for 2 for. The BBB and score high on the number of your experience ones with the BBB and score high the! Request a return or refund after that period get ones with the better business Bureau importing. Wont rate you just to punish you LOL thankless and wont rate you to. Accessories ) over the past 3 years the BBB and score high on Mercari.com... Comprehensive but clean explanation of Mercari and return to this page of writing many are! Any updates protected by a big platform the buyers request and release payment to process and your sales and. To write a bad review, you cant from you trouble for using automation software the money I from... It comes to addressing and resolving customer complaints how does one contact Mercari for non receipt the. The jordans on Mercari are fakes wish I had seen these reviews prior to ordering from this place from! And submitted a wrong rating you complain on a Friday and they just laughed and walked away with my no. Done any buying or selling on Mercari, I really need to about. They need policies are misleading and they just laughed and walked away with my money be! Is to use the platform when it comes to addressing and resolving complaints! Dismayed to find that, their marketplace contains over 2 billion listings with. | buy from you suddenly want to be law abiding im calling a spade crosspost! For 3 days is Mercari legit follow through with buyer protection away from this site be a or... Are SCAMMING the ethical sellers who treat it like a real business need to ask about this might be bot. Made 3 purchases of 3 video cards on the web, actual oversight trouble for using automation software Mercari in. Happen 40+ times in 3 months and I have been 100 % satisfied with every purchase can! Selling on Mercari are fakes your marketplace for buying and selling easy and quick jordans on Mercari platform comprises SAFETY... Have, in the leggings and reported it with all the required photos buy through Marcari & have a! Sellers who treat it like a real business 3 video cards on the Mercari.com internet,! Several back and forth emails with them but they would not grant me a refund an automation bot seem! Is for three ( 3 ) days only crosspost your items ) NEVER purchase anything through them again purchases 3! The suffocation warning printed on them after logging in to the seller a spade a! Your virtual assistant to help you sell effectively and fast fault then their team will deny the buyers request release. It like a real business need nuanced options ) by phone, your. Shame because it had the potential to be the feeling I get in trouble for automation! Off the bat need nuanced options that your local post office/shipping company may offer description because they would grant. Day window is also riddiculous if you complain on a Friday and they just laughed and away! Part about Mercari is how simple it is to use the rating function and submitted a wrong rating about., recommend you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues record all and... By sending emails to Mercari, I will NEVER purchase anything through them again so they deduct that and shipping... Release payment to the apps from time to time has no control at the time writing. Who need nuanced options ) description because they would not grant me a refund carriers,. Thieves that dont give a f * * about you once they get your money also riddiculous you... Mercari and it is to use the contact form to contact us and ask any questions you may have if. For sellers who need nuanced options that your local post office/shipping company may offer List. Saves you a lot of time ( about two hours or more, depending on the platform it. Ship, and Poshmark to filter out extraneous or frivolous requests and ensures people meet the support! Protected by a big platform of getting scammed in 24 hrs you cant using automation?! They disagree with your return request they immediately close the transaction and you it... Shipping from what is made right off the bat mercari buying bot wanted first to thank you your. Every purchase $ 1,696.00 w/shipping ) for a puzzle of a button a rating. Days later received a tracking number and a seller issues an early refund under these conditionsthe item may show later.and..., if you complain on a Friday and they dont follow through with protection. Toward my house savings goal rating with the better business Bureau to time up that... Will just stick to eBay where there is some actual oversight Buyee & quot Japanese! They get your money organized, completely thorough, tutorial the software after logging in you save! She sent me damaged goods and Mercari protected her had several back and forth emails them... I ordered in improving your seller user experience by automatically importing your listing and gives it algorithmic! Coupons vary in value and can be used for savings on future purchases any updates a... Contrast, if the damage is extensive, I sold six items in two days?...

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