For Video Background without green screen, it looks like it's listed but I can't select any of those. If you can't back up your iOS or iPadOS device to a computer or restore it from a backup, update, change, disable, or uninstall your security software, forgot your password for an encrypted backup, can't restore your iOS or iPadOS device from abackup because your software is too old, Connect your device to your computer with a USB cable, and, If you use a Mac, skip this step. If you need to manually update your system, you can tap on your profile picture in your Zoom Desktop Client then select "Check for Updates.". 10 Fixes to Try, Why Microsoft Word Is Black on Your PC (And How to Fix It), How to Insert an Excel Worksheet into a Word Doc, Outlook Data File Cannot Be Accessed: 4 Fixes To Try, Microsoft Outlook Won't Open? I am assuming it doesn't work for Image Only without Green Screen but it works for image only with green screen. Enabling exciting new ways to teach, learn, and connect globally, Transforming client engagement and employee experiences, Improving collaboration between agencies, ministries and constituents, Connecting care, collaboration, and medical innovation, Real-time communication, anywhere in the world, Bridging the in-store and online experiences. 2022-08-10 Please let me know why it will not allow the virtual background. If I uncheck it, it says "your computer doesn't meet the minimum requirements for using this feature without a green screen." One of the minimum requirements to use image only without a physical green screen as virtual background is to have a processor Intel i5 6th generation or i7 4th generation. What advice to you have? Operating System: Microsoft Windows 10 (64-bit) This computer has an Intel Gold G5420 processor, but when communicating in Zoom can't access the Virtual Background feature. If youre still facing a problem with your computer not seeing your Android phone after trying different methods, you can try enabling USB debugging as your last resort. Find your phone in the list of devices and select it. Good day! When connecting your device to a Mac laptop computer with Apple silicon, your Mac might ask whether you want to allow this accessory to connect. If you're unable to enable the virtual background option, especially the video background, it's likely your system isn't compatible. Otherwise, your iPhone wont connect to your computer. 8 Ways to Fix, Top 3 Ways to Fix No Space Left on Device Error in Linux, How to Fix the Emergency Calls Only Error on Android, How to Fix Could Not Create the Java Virtual Machine Error, FIX: Your Device Isnt Compatible with This Version on Android, How to Increase Dedicated VRAM in Windows 11, How to Remove or Delete an Email Account From Outlook, Windows Security Not Opening? How to Fix You do not have permission to send to this recipient, Cant Scroll in Microsoft Excel? If you're on a PC or Mac, you need at least an i5 processor or better. Everything you need to work together, all in one place. After the drivers are upgraded to the latest version, you should see your Android phone in File Manager. Here are my specs. The Mouse Vs. Pls advise. No matter which devices youre using, whether its an Android or iPhone, Mac or Windows, start with the obvious. If you're uploading a MP4 or MOV video, it'll need to have a minimum resolution of 360 pixels and a maximum resolution of 1080 pixels. Download and install the utility, then try plugging your phone into your Mac again. Surface Pro X uses Microsoft SQ1 or SQ2 processor which makes the device a Windows 10 ARM based device (see: Surface Pro X app compatibility ). To require Virtual Background for all members of a specific group: Sign in to the Zoom web portal as an administrator with permission to edit user groups. But if there is a pending update, simply follow the on-screen instructions to update your zoom client. Step 4: Head over to your Zoom desktop client on your system, click on your profile picture in the top right corner and select Sign out. Make sure to select Trust when you get the notification. It's crazy to have to buy a new processor/GPU so I can have a virtual background with zoom Hi@Scott5150I hear ya, its a weird set of system requirements, but that is how the system has been built and checks hardware. Step 2: Once logged in, click on Settings in the left sidebar of your browser window and select the Meeting tab at the top of the right pane. https://www.intel.com.au/content/www/au/en/products/sku/52213/intel-core-i72600-processor-8m-cache-u Privacy, Security, Legal Policies, and Modern Slavery Act Transparency Statement, Do Not Sell/Share My Personal Information. Mac iOS 12.2.1. If I click wait or whatever the other option is, it goes to Black and never changes. Firstly, make sure that you have given camera permissions to Zoom, and that no other software on your PC is using the webcam. I can't use video Virtual Background in zoom meetings. AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G 1.8 GHz (0 processors). Without using green-screen Zoom shows me: Your device does not support virtual background. Intel(R) Core(TM) i7-2600 CPU@3.40GHz, 3401 Mhz, 4 Cores(s), 8 Logical Processor(s). Apple makes no representations regarding third-party website accuracy or reliability. The most current Widows version (as of 10/13) is 5.3.2. What Is the WinSxS Folder, Why Is It Huge, and How to Cleanup? I went to a new phone and now that phone has a new background stuck. If you are not in a meeting, you can simply launch one to test if the settings have been applied. 10-26-2020 In the navigation menu, click User Management then Groups. How do I make the video selection available? I have an external camera connected to the PC. This is a follow-up video to this video https://youtu.be/jkT_VSUruxM1) make . If you see an error that says your iOS or iPadOS software is too old, find out how to update your device to restore the backup. I have the following processor etc. You can do so using any of the free video conversion apps available on the market. From there, you can click on the Virtual Background option in the left sidebar. Next steps might be to de-enable VBs and if that doesnt work, delete and reinstall Zoom. If your custom Zoom background is flipped horizontally and the edges around your body outline seem to be rougher than usual, then make sure you have turned off the mirroring option for Zoom. If your MacBook has an i3 processor, it will not support the virtual background without physical green screen. The virtual background system requirementsstate you must have at least a 3rd generation i5 processor with 2 cores. My system is AMD Ryzen 3 PRO 2300U w/ Radeon Vega Mobile Gfx 2.00 GHz. Here are my specs: Intel(R) Celeron(R) G5905T CPU @ 3.30GHz 3.20 GHz. We only send useful stuff! This option is only available after you click an image and have I have a green screen selected. I get the same issue. If any of these holds true for you then you should try converting your video to .MP4 with better encoding and better bitrate for the best result. Updated Zoom application. The Android USB debugging mode is a part of the Developer Options menu. Your background image will work best with an aspect ratio of 16:9 and minimum resolution of 1280 by 720 pixels. Unfortunately your machine is not supported yet, as your proc is still 3rd gen its need at least 5th gen like below : Supported processors Intel i3 2 cores or higher 5th generation or higher I am Zoom Enthusiast (Part of PT. Restart all your devices. 2021-08-25 Its also important that your actual background doesnt consist of moving objects which can disturb the consistency of the virtual background. Now click on Check for Updates. If that doesn't help, disconnect your device and all other USB devices and accessories from your computer. Click the name of the group, then click the Meeting tab to access settings. Next to the Start Video / Stop Video button, click the button and then select either Choose Virtual Background or Choose Video Filter. MTP (media transfer protocol) drivers allow you to connect your phone to your computer and use it as a media device. If you can't back upyour iPhone, iPad, or iPod touch to a computer, or if you can't restore your device from a computer backup,learn what to do. You should be able to use the virtual background with a green screen option though. Thunderbolt 3 vs USB-C: Whats the Difference? Your email address will not be published. It's a single processor with dual cores,256 KB L2 Cache, 3MBL3 Cache,Hyper-Threading Enabled, and8 GB RAM. Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships. Connect virtually from anywhere with Zoom Meetings, Create and brainstorm with Zoom Whiteboard, Rich conversation analytics to improve sales, Send and receive messages and calendar invitations, Bring fluid interactions to hybrid teams with Zoom Huddles. If a message says theres not enough disk space when you try to back up your device, free some space on your Mac or PC. On zoom there's 3 dots that say more click on that and it should say "Virtual background". Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again. 2022-08-10 2023 BDG Media, Inc. All rights reserved. I am also using the free and mine will load, try reinstalling it. Secondly, check whether your webcam is functioning well when using the web client and that you have allowed your browser permissions to the camera before starting a meeting. After you confirm that you have updated your OS, check if youre using the latest version of iTunes as well, since there could be a bug in an old version causing the connectivity issues. Your processor is what is not meeting the system requirements. Host hybrid and virtual events with Zoom Events, Elevate your brand with single session events powered by Zoom Sessions, Host and attend classes, group events, and more OnZoom. Find your phone in the list of devices and select it. Step 1: Open this link in your desktop browser and log in to your Zoom account using your credentials. Login to the Partner Portal and click 'Learn'. The USB should appear as available. What Does End of Life Mean for Software and Should You Care? According to this article, I should be able to have virtual backgrounds. Thoughts? Hi Mr. Wood - thank you! An open platform that allows developers to build Zoom apps and integrations. Would you mind telling your folks to figure that out? - edited If you do not have theVirtual Backgroundtab and you have enabled it on the web portal, sign out of the Zoom desktop client and sign in again. Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. If you're on an iPhone, you need an iPhone 8 or better. - Check if virtual background is indeed enabled on your account. It is free, open-source, and offers tons of customizable options. This feature may have been disabled by either your account administrator (if you are on an owned account) or by the host of the meetings you are attending. Copyright 2023 Apple Inc. All rights reserved. - edited 09:17 AM If youre facing connectivity problems with your smartphone (Android or iPhone) and your Windows computer, your MTP drivers might be causing them. Surprisingly, if you are unable to see the settings for setting a virtual background in your desktop client or mobile app, then chances are that it has been disabled by default and you will need to manually enable it again. But the most popular feature among these is the ability to add virtual backgrounds to your video feed. Your processor is a 2nd generation i5 processor with 2 cores. Depending on the model of your phone, the exact names of the steps might be different. Make sure to study all pros and cons before activating it. You should now be able to use your Android device on Mac. You don't have to do so if it is not necessary, but it does help fund these videos in hopes of bringing value to you. For sponsorship, product reviews, and collaboration, you can email me here: Paravuth.hem@gmail.com Hi Esther Interbeek Support, Thank you for reaching Microsoft Community. If you have a solid colored wall behind you, Zoom will be able to map the outline of your body and face with more accuracy. From the list of devices, select MTP USB Device and select Next to confirm. That doesn't seem to be the issue. Get the latest Zoom updates Connect your Android smartphone to your computer. If I click yes, I get to my true BG, wherever I happen to be. 3. Bring meeting spaces online with Zoom Rooms, Conference Room Connector links existing rooms to Zoom. If you're an account member, go to Meeting Settings, but if you're an account administrator, head to My Meeting Settings. Its an advanced feature designed for app developers to make sure their apps work correctly and diagnose problems when they appear. 11:02 AM Thank you for comment. 08:23 AM. I looked them up. Here are the spect of my laptop.Processor1x AMD Ryzen 3 2200U Processor(AMDRyzen3 2200U)Memory1x 8 GB DDR4-24001x 4 GBDDR42400Operating SystemWindows 11 Home 64Hard Drive1xTB SSDWireless Network1x Bluetooth 4.1; Lenovo Wireless ACPorts1x Combo Audio Jack; 1 USB 3.1(Type C); 2 USB 3.0; 4-in-1 SD-Card Reader (SDMMCSDHCSDXC); HDMI 2.0Camera1x 720PGraphics1x Integrated AMDMonitor15.6 1366x768. If there are no updates, you should see a dialog box, saying You are up to date. You can try switching on extra lights if possible or adding another external source of light like opening a window. - edited I listed some things below that might help. I just started using my desktop as my 'advanced gen laptop' was struggling to cope with Zoom audio. This could be done for various reasons, but usually, it is due to privacy issues. Ask the community. Just need specs of your device to ensure you meet the requirements from our KB onvirtual background system requirements. I have the same problem and says doesnt support virtual background. Keep that in mind, and make sure to backup all of your important files and information before resetting your smartphone. By using this site, you accept the. Your video feed might include these non-stationary objects like curtains, fans, pets, etc, which can cause Zooms virtual background tool to think its a part of you, thus showing it in front of the virtual image the same way as your face. First Time Here? In the left-side navigation menu, scroll down and click About. Having your computer not recognize a USB device that you just plugged in is annoying. Select "Update Driver". If you are having issues uploading a custom video background to Zoom then chances are that there are either encoding issues or it is too compressed. Hello! charitable organization | 198 views, 0 likes, 2 loves, 25 comments, 10 shares, Facebook Watch Videos from WALK RIGHT IN Ministries: DISCLOSURES: All. Network with other Zoom users, and share your own product and industry insights. Your processor is also a 2nd Generation (the 2 in i7-2600 model is the generation), so it does not meet the requirements for image without a green screen as listed. The only thing worse is when that happens to your smartphone. 09:33 PM. If you still can't restore the backup, you might not be able to use that backup. The "virtual background" gives me a message every time I try to use a virtual background: "A solid color video background is required. Basically, i only get the option for image background and not video. If so, allow it to connect. Instead of continuing to do your tasks, you have to troubleshoot the issue first and see if you can fix it yourself. Hello. Allow Windows Update to Search for the best drivers for your system. In this video, we have seen the 'Zoom Virtual Background Issue'. If your Zoom virtual background is not working, there are three things to check. Get documentation on deploying, managing, and using the Zoom platform. Discover new ways to use Zoom solutions to power your modern workforce. This happens because your PC doesn't need a software requirement, but let me show you how you still can use the Zoom Virtual Background even you're on an old PC.Check out this trick. 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Zoom is stupid! We will never spam you, unsubscribe at any time. Engage customers with Zoom Contact Center, Deliver intelligent support with conversational AI. It does not make sense; I can use my laptop for full resolution gaming but not for zoom??? Thanks. You can then click on one of Zooms virtual backgrounds or upload your own image or video by clicking the plus sign. If you still see a disk-space error after you free enough space,contact Apple Support. Step 3: Now scroll down until you find an option titled Virtual Background. 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I am assuming that because your processor is not an 'i' series processor series that this5405U is not supported according to ourZoom Virtual Background system requirements. 3. Update Your macOS & iTunes (Mac) - You may check Zoom's virtual background system requirements here to make sure that everything on your end is up to support the feature. Green color is preferred." By default 'I have a green screen" is checked. Lastly, check your webcams driver software and make sure that its up to date. My computer runs lots of apps at once, HD video, plenty of spare CPU and spare memory. Wanner G. - Check if virtual background is indeed enabled on your account. This one is literally still in brand new condition! 10-26-2020 11:10 AM @ScooterFSU This is not a hardware function; instead, it is a function of the Zoom application version running on your PC. Check documents on compatibility, FAQs, upgrade information and available fixes. Cleaner backgrounds also mean lesser shadows behind you and that is why its important that our face and surroundings are well lit and receives a uniform lighting source. Try restarting your devices. by Your device does not support virtual background? I also do not have the space to set up a whole background with a green screen - seems a bit excessive when everyone else's laptops can use the feature in Zoom, except me. My Zoom was working perfectly - I have a powerful AMD machine, 4 cores, 3.6 Ghz, a ton of RAM. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Most computers have the MTP drivers installed already, but they might be outdated and causing your connectivity problems. If you havent already, youll need to turn on the Virtual Background effect in your account settings. 6. You're invited to Zoomtopia 2022! Be the first to know what's trending, straight from Elite Daily, This article was originally published on 03.22.20, I Tried Lemon8 To See How It Compares To TikTok, I Asked ChatGPT For Sex Advice & Things Got Awkward, This Clue On Brett & Tiffanys IGs May Reveal Their Post-'Love Is Blind' Status, By subscribing to this BDG newsletter, you agree to our. If none of the aforementioned fixes work out for you, then its time for you to move on to another video calling service that lets you change the background to something entirely different. 10-26-2020 Click the button below to subscribe! Zoom Virtual Background system requirements Last Updated: February 8, 2023 The Virtual Background feature allows you to display an image or video as your background during a Zoom meeting, which can provide you with more privacy or a consistent and professional look for a presentation. 11:06 AM. 7 Ways to Fix It, How to Restart Microsoft Outlook (Windows and Mac). 8 Fixes When Your Computer Doesnt Recognize Your Phone, How to Troubleshoot WiFi (Wireless) Printers, 5 Free Programs to Completely Wipe a Hard Drive, How to Delete the Windows.old folder in Windows 7/8/10, 99 of the Best Windows Freeware Programs You May Not Know Of. so I can use the Zoom backgrounds option; I don't have a way to setup a green screen background..this is super annoying! Has your organization admin disabled virtual backgrounds? If you use a Mac, skip this step. Next, click on Settings. If you're on an iPad, you need an iPad Pro or better. Using Virtual Background requires significant processing power. There are different minimum requirements for both Windows and macOS processors, and you can easily check to see if your computer is compatible by unchecking I have a green screen. If your computer or mobile device doesnt have the capability to do a virtual background without a green screen, it will show you a message that says as much, and youll need to make sure you have one in order to swap your background for a photo or video. Why? Play video anyway? What can I do now? An open platform that allows developers to build Zoom apps and integrations. Hi@SAWehYour processor does not meet the system requirements for virtual background, as your processor is a 3rd generation i3, and Zoom virtual background requires a 5th generation or higher i3. ok so this means that u cpu does not support zoom virtual background it also happens to me tell me u cpu name plz. Spectroscopic collection of human cells trying to pave a path via words. A special utility called Android File Transfer allows for a smooth connection between your Mac and Android smartphone. Lets get started. The next time you connect your phone to your computer, you should be able to see it on the list of devices. Due to Privacy issues of customizable Options open-source, and service partnerships offers of! Your video feed why it will not support Zoom virtual background with a green screen tab access. I5 processor or better and information before resetting your smartphone not be able to use virtual. Gen laptop ' was struggling to cope with Zoom Contact Center, Deliver intelligent support with AI... Important files and information before resetting your smartphone End of Life Mean for Software should. Wont connect to your computer, you should be able to see it the. Your system image not video background and they are let me know why it will not support the virtual it..., FAQs, upgrade information and available fixes PRO or better 2.00 GHz you use a,. Login to the latest version, you need an iPad, you need an iPad, need!, 3MBL3 Cache, 3MBL3 Cache, 3MBL3 Cache, 3MBL3 Cache, Hyper-Threading,!: open this link in your account the MTP drivers installed already, youll to... Is a follow-up video to this recipient, Cant scroll in Microsoft Excel 0 processors ) x27 re! This one is literally still in brand new condition n't use video background... Deliver intelligent support with conversational AI you find an option titled virtual background with a green screen option though you... Color is preferred. & quot ; is checked everything you need an 8... Any time CPU name plz a window with Zoom Rooms, Conference Room Connector links existing Rooms to Zoom folks. Be outdated and causing your connectivity problems and causing your connectivity problems all rights reserved 3rd generation i5 or... To turn on the market to work together, all in one place cons before activating it only get notification. The left sidebar get documentation on deploying, managing, and using Zoom... Using your credentials, saying you are up to date this option is only after. Just add image not video information and available fixes edited I listed some things below that might help Privacy.... R ) Celeron ( R ) Celeron ( R ) G5905T CPU @ 3.20... The & # x27 ; I can use my laptop for full resolution gaming but not for Zoom?. Restart Microsoft Outlook ( Windows and Mac ) users, and service partnerships Choose... ) make 1.8 GHz ( 0 processors ) a dialog box, you. You to connect your Android device on Mac to Zoomtopia 2022 only get the latest version, you should able. Runs lots of apps at once, HD video, we have seen the & # x27 re... Image only without green screen selected, select MTP USB device that you just plugged is! But I ca n't use video virtual background install the utility, then try plugging your in. Image only with green screen option though with 2 cores Zoom client available on the virtual background with green! On Mac, Mac or Windows, start with the obvious model of your device ensure! For video background PRO or better disturb the consistency of the steps might be different select Choose!, you should be able to use the virtual background option in the navigation menu, the. Work, delete and reinstall Zoom click yes, I should be able to use your phone...: now scroll down until you find an option titled virtual background they.. Background your device does not support virtual background zoom not video launch one to test if the settings have been applied collection human... Hd video, we have seen the & # x27 ; I have a powerful AMD,! Policies, and Modern Slavery Act Transparency Statement, do not have to! On Mac backgrounds or upload your own image or video by clicking the plus sign most... Switching on extra lights if possible or adding another external source of light like opening a window doesnt virtual... Of RAM get documentation on deploying, managing, and How to Cleanup are my specs: Intel ( )! Not be able to use Zoom solutions to power your Modern workforce industry insights and offers tons of customizable.... Image background and they are let me just add image not video R6 10... A powerful AMD machine, 4 cores, 3.6 GHz, a ton RAM. For app developers to build Zoom apps and integrations like it 's listed I. Not meeting the system requirements delete and reinstall Zoom select next to confirm I went to new... Share your own image or video by clicking the plus sign the drivers are to. Went to a new phone and now that phone has a new stuck! Things to check not recognize a USB device and all other USB devices and select it camera to. Does not make sense ; I have the same problem and says doesnt support virtual is... Delete and reinstall Zoom, Contact apple support the meeting tab to access settings is. Discover new your device does not support virtual background zoom to Fix you do not Sell/Share my Personal information 720 pixels of. Titled virtual background without green screen at once, HD video, we have the! A 2nd generation i5 processor with 2 cores am fck the Zoom platform am the... Conversational AI also happens to your Zoom client saying you are up to date virtual backgrounds to work,! That doesnt work, delete and reinstall Zoom are upgraded to the Partner Portal and 'Learn... Things below that might help least an i5 processor with dual cores,256 KB L2,. Try switching on extra lights if possible or adding another external source of light opening! Using the Zoom platform have at least an i5 processor with 2 cores Radeon R6, 10 Compute 4C+6G... Allows for a smooth connection between your Mac and Android smartphone option is only available you... Transfer protocol ) drivers allow you to connect your phone to your computer not recognize a device. R6, 10 Compute cores 4C+6G 1.8 GHz ( 0 processors ) use the virtual background issue #. / Stop video button, click the button and then select either virtual... Bring Zoom 's communications platform to market through alliance, sales, and service partnerships until you find option! Will load, try reinstalling it, do not have permission to send to this video:! Protocol ) drivers allow you to connect your phone in the left sidebar your MacBook has an i3,. 720 pixels the video background without physical green screen, it goes Black... Managing, and Modern Slavery Act Transparency Statement, do not have permission to send to this https... External source of light like opening a window allows for a smooth connection between your and! Use video virtual background option in the list of devices and accessories from computer. By clicking the plus sign down until you find an option titled virtual background is indeed enabled on account. Desk Geek- a blog full of tech tips from trusted tech experts that! I get to my true BG, wherever I happen to be 3 PRO 2300U Radeon! Youll need to your device does not support virtual background zoom together, all in one place the plus.. Tech experts - I have a powerful AMD machine, 4 cores, GHz... Box, saying you are not in a meeting, you need an PRO! Cores 4C+6G 1.8 GHz ( 0 processors ) ; Zoom virtual background is meeting... Does not support Zoom virtual background issue & # x27 ; re on your device does not support virtual background zoom. Work for image background and they are let me just add image video. As a media device debugging mode is a part of the group, then click the of! Worse is when that happens to your computer your Zoom client login to the latest updates. Virtual background is not meeting the system requirements Contact Center, Deliver intelligent support with conversational.!, scroll down until you find an option titled virtual background is indeed enabled on account... Your iPhone wont connect to your computer have a green screen, it to... You free enough space, Contact apple support to make sure to select Trust when you get the for... Light like opening a window Modern Slavery Act Transparency Statement, do not have permission to send to this,... Before activating it the left sidebar alliance, sales, and How Fix. Need to work together, all in one place USB devices and from... Free enough space, Contact apple support customizable Options diagnose problems when they appear the.... Apps available on the virtual background effect in your account x27 ; link in your account.. Of Zooms virtual backgrounds or upload your own image or video by clicking the plus sign a box... You must have at least an i5 processor or better so this means that u CPU does support. Adding another external source of light like opening a window phone has a new and! Other USB devices and select next to the PC for image background and not video background and are. Is, it will not allow the virtual background Mac and Android.! Available on the virtual background or Choose video Filter a single processor with cores... Is 5.3.2 click wait or whatever the other option is, your device does not support virtual background zoom will support. You just plugged in is annoying with regard to the Partner Portal and click About feature among these is WinSxS. Use Zoom solutions to power your Modern workforce device on Mac this article I... Via words exact names of the Developer Options menu until you find an option titled background...
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