Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. Update your cookie preferences. This is possible, thanks to a special system that mixes controlled temperatures, time and movement, in order to hygienise your garments in the best way. Appointments are available seven days a week and the first are being scheduled for 13 January. (45) Capacity: 10 kg. Product safety lawyers have written to Business Secretary Kwasi Kwarteng MP to ask him to urgently intervene over safety concerns about Hoover Candy tumble dryers catching fire. We have reported the problems we found with these three dryers to the manufacturers and asked them to investigate. Produced in collaboration with famous chefs, Hoover kitchen appliances utilise innovation to complement even the most inexperienced cook. 349.00 Save 40.00. This is a condenser dryer, so it's going to use much more energy than a heat-pump machine but the trade-off is that it will dry clothes quickly. Although Whirlpool is under no legal obligation to do so, the consumer group Which? Leigh Day's investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. On Tuesday Whirpool tweeted to announce it was recalling up to 500,000 washing machines in the UK. With zero tolerance versus any waste, the new Hoover H-DRY 500 really is a green machine. Wash out the fluff by flushing water through the slots, or simply plunging it into a bucket of water until the fluff has been removed. She saw the tumble dryer was glistening, opened the door, and it burst into flames. Heat pump technology is able to save around 60% of the energy consumption used by a conventional dryer, therefore offering an A++ energy rating. AEG T7DBG842R, 699Beko DHY9P56VW, 549Candy CSO H9A2TE-S, 370Hoover ND H10A2TCE-80, 510Hoover HTDBWH7A1TCE-80, 400Hisense DCGE801, 320Hisense DHGE901, 399Indesit YT M11 82 X UK, 380Indesit YT M10 71 R UK, 380Montpellier MIHP70, 509New World NWCGTD8HP, 380Sharp KD-NHH8S7GW2-EN, 369, Which? Leigh Day first wrote to the OPSS on 29 May 2020 about these issues, however Bolton Trading Standards has said that it has no knowledge of any liaison with the OPSS, despite the OPSS assurance that it continually monitors the safety performance of tumble dryers placed on the UK market and that it is in regular liaison with Trading Standards teams including Bolton. This feature enables the cord to wind inside the vacuum for storage. Thanks to Aquavision, a newly designed way to empty the water tank, the H-DRY 500 can manage and reuse water in the most efficient way to guarantee no unnecessary wastes, always keeping water level under control. Ensure endless softness and faster, easier ironing and even remotely programme your tumble dryer with the hOn app. In this way the user can just select the choosen program and let the dryer do all the rest. Lawyers acting for a family who suffered a major house fire have raised serious concerns about the safety of a range of Hoover Candy tumble dryers. This could lead to them overheating and potentially catching fire, the company warned. The Hoover Building in Perivale, London, was the company's UK headquarters, Hotpoint recall: Which Hotpoint machines have been recalled? The manufacturer discovered the door locking system can overheat, creating the risk of fire. Bolton Trading Standards has been unable to confirm to Leigh Day solicitors whether any formal independent risk assessment has been undertaken in relation to Hoover Candy appliances, in order to determine any need for corrective action or a nationwide product recall. Description: This recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the cord rewind feature. SC039990) | Privacy Policy, The Office for Product Safety and Standards, Nan Knows Best - produced in partnership with Beko, Done in 97 Seconds - working with Dixons Carphone, Child Injury Prevention: A European Challenge, Connecting together for a safer, smarter world - October 2016, Safety In Mind: The NonStandard Approach - April 2016, Safer By Design: Electrical Product Safety Conference - November 2015, Risk Mitigation of Lithium Batteries and Drones 2017, Improving product safety in an ever-changing world, How a Connected Home Can Be A Safer Home - April 2018. Home of the Daily and Sunday Express. Enhance your drying performance with the new hOn App that allows to access a world of exclusive extra contents. To watch the video click on "Customize" to accept cookies. If you are looking for an ally who helps you pushing the timeline mantaining a great performance/efficiency, you can count on Hoover: the new dryers can memorize a setting for every drying cycle, in order to get the best combination of the functions provided by the machine. The results of the drying cycle will be incredibly amazing. FOUR DRYING LEVELS. The white goods maker was heavily criticised at the time for its initial response. Hoover Limited is robustly defending the case. Hisense hadn't provided a comment for publication as we went to press. Click here. Innovative technologies to cool food, wine and drinks in the best way. The water tanks protrude into the space inside the drum, which can slightly reduce the space available in the drum for clothes to tumble dry. Two of the three dryers affected by this door lock problem come from the same larger company, Chinese manufacturer Haier, who bought Candy, former owner of the Hoover brand in 2018. If you see an appliance that you own here, stop using it immediately and follow the instructions under each individual listing to find out what to do next. Update your cookie preferences. *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. with sole shareholder, company to management and coordination activity of Candy S.p.A.. You choose to refuse the cookies on this device. Fascia detailing aside, as you can see in the image above, the Candy BCTDH7A1TE and the Hoover H-Dry 300 BATD H7A1TCE-80 appear to be very similar models and could be using the same components. 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. It uses lower temperatures and slower tumbling to care . However, Whirlpool has been criticised for advising customers to use a premium rate phone line to arrange a replacement. Please select your tumble dryer type and range from the options below to access our informative model specific product troubleshooting guides. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Remembering previous actions such as text entered into a form when navigating back to a page in the same session, To collect information about which web pages visitors go to most often so we can improve the online experience, Error management to make sure that the website is working properly, Testing designs to help improve the look and feel of the website. Cookies enable us to provide the best experience possible and help us understand how customers use our website. This will stop the dryer from drying. Those who incurred costs are invited to apply for a refund of their call charges. Using an innovative material that surrounds the outside of the drum, this feature dampens vibrations and peaks of noise by as much as -10dba, so you can use your dryer without disturbance. Dont know your product code or model number? The third model is from Hisense, and is a freestanding rather than an integrated machine. Whirlpool recall: What brands do Whirlpool make? Machines on test include models from AEG, Beko, Bosch, Bush, Montpellier, Indesit and Sharp. *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. At this stage it's unclear what might be causing the dryer doors to pop open. Here are theinstructions how to enable JavaScript in your web browser. 67679, Consumer, competition and financial services claims, Serious fire safety concerns raised about Hoover Candy tumble dryers, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims. Buy now. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). HOOVER H-Dry 300 HLE C10DCER NFC 10 kg Condenser Tumble Dryer - Graphite. You can learn more about how we use cookies by visiting our cookie policy. Here are theinstructions how to enable JavaScript in your web browser. What does this mean for consumers? Below is all the information . For the Candy and Hoover machines we were drying using the whites cupboard dry setting when the doors opened. 67679, Consumer, competition and financial services claims, Hoover Candy tumble dryer safety concerns escalated to Department of Business, instructions how to enable JavaScript in your web browser, South Staffordshire PLC/South Staffs Water/Cambridge Water data breach claim, Fracking and fossil fuel extraction claims, Judicial review and public body decision making, Employment law claims and disputes overview, International corporate corruption and espionage, International corruption and whistleblowing, Recent medical negligence success stories, Asbestos and industrial diseases overview, Recent asbestos and mesothelioma settlements, Consumer, competition and financial services claims overview, Financial services, mis-selling and shareholder claims, The heating control system (e.g. And imagine to dry not only your garments, but also two pair of trainers. | SRA no. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. We do this to match how tumble dryers are used in the home. This is possibile thanks to the special cycles made to dry both small and bulky loads, limiting also the formation of tangles. Whirlpool recall: full list of Hotpoint tumble dryer models recalled - and how to get a free replacement . Thanks to Hoover dryers, ironing will be a pleasure. Imagine to control and manage the status of the drying cycle of your most precious garments, wherever and whenever you are . The latest Whirlpool tumble dryer recall information as of the end of 5 October 2021. Then you need to take action - click through from the product listing for more info on what to do next. If the motor won't run, let the dryer cool for about ten minutes. The US company, which inherited the problem when it bought a majority stake in the UK appliance firm in 2014, wrote to customers informing them of the risk and rolled out a programme to modify 5m dryers. Without these cookies services you have asked for cannot be provided. Hoover HLEC9TE 9Kg Condensor Tumble Dryer Demo Lords Electrical Haier Washer/Dryer Ventless Combo Unit Review: Tiny House Laundry 2 years ago 4 years ago Noisy Tumble Dryer, Rear drum. Because Hoover cares for your garments - the special alternate motion and anti-crease action pre and post cycle, keeps garments soft and dry, minimizing creases and making them easier and quicker iron. Have asked for can not be provided visiting our cookie policy unclear what might causing... Even remotely programme your tumble dryer type and range from the options below to access a world of extra... Access our informative model specific product troubleshooting guides most inexperienced cook seven days a and. 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