14 Jan 2023. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Hi Tony, Thanks for taking the time to leave us a review. Book a service. star star star star star. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Hi Yasmine, Thank you very much for your wonderful review! BMW Park Lane has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by employees. Known as Master Hire Agreement, depending on what finance funder used this may be a hard copy or signed online using an E-Signature. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. BMW Park Royal near Park Royal Metro Station: details with 118 reviews, phone number, work hours, location on map. We will use it again. Avoid this place Go to another BMW garage. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. Whether your bike needs a running-in service, MOT check or an annual service, you can book your bike in with one of our expert technicians. to friend. To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . Motorcycle condition, excess mileage and other charges may be payable. Would recommend them with no hesitation. Rating 5.0. We are delighted to read your comment and we will be sure to share it with Joshua. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . 0370 700 5216. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. How about the wear and tear of my car. Book a test drive. | We know the needs of BMW drivers are highly specialised. Who is involved in the team? The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. I am well within my rights to ask what can be done. Best wishes, BMW Park Lane. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. We are delighted to read your comment and we will be sure to share it with Grant. Hi Susie, Thanks for taking the time to leave us a 5 stars review! Did they take advantage of the fact I am a women? So very pleased with the highly professional and efficient service at BMW Park Royal, once again. No GB 610 6250 86. Introducing the all-new MINI Electric Convertible. I recently took my car into BMW Battersea for a service. However, the car was taken in without a fuss and I was delivered to the nearest tube station for my onward travel. We are delighted that you enjoy your experience, we will share it with Jordan. If I could give more stars I would. Rude and unhelpful as soon as they have your money. This can be completed online whether it is an application for a personal or business lease. We are delighted to hear you had a great service by Jordan. Best wishes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Every time I asked for my car - there was an excuse. We are happy to answer any questions you might have about our services. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Good Morning Steve, Thank you very much for your wonderful review! Couldn't be happier with the car so far. A complimentary service available to all BMW drivers. Would highly recommend Jordan at Park Royal. Any payments made to us will not affect the amounts you pay under your finance agreement. We are delighted to read your comments and we will share it with Jordan. BMW Motorrad Park Lane. Super organised. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. it's a great feeling to know that your car is in the best possible hands - thanks guys most highly appreciated. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. Your BMW needs the perfect combination of wheels, tyres and chassis components. Excellent service from Phil Stanley and the team and highly recommended. View our range of BMW cars, brought to you by Park Lane. Mark and Abby are total heroes. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! BMW ISSD at Park Lane BMW/MINI highly recommended. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? 10 reviews Ranked #224 of 229 dealerships in London. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. | We know the needs of BMW drivers are highly specialised. Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. This is made up of several documents; one is our Order Form. . Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Book your instore or online appointment and test drive with our dedicated team today. BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Start finding your perfect lease by search through the manufacturers we have on our website. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. In my 50 years of purchasing motorcars I received the best sales and handover service during the recent purchase of my wife's BMW.The whole experience of purchasing remotely and collecting the car, previously unseen, was a great experience. Can't fault the dealer, long may the 5-star service continue. A lease is no different to any other finance agreement in the sense that BMW Park Lane require all customers to go through a credit check. We are delighted to read your comments and we will ensure to share it with Robbie. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. Berry BMW - Chiswick, Cobham, Croydon, Heathrow & Thames Ditton. Follow up and communication was spot on. Ad. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. Take centre stage with our BMW 8 Series offer. Also when I went to collect the car it was a state. It goes against our guidelines to offer incentives for reviews. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? "Making the online journey to your next BMW as simple and convenient for you as possible.". An introduction from us does not amount to independent financial advice. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. andrew carroll. 0% Reviews. 102-104 Stewarts Road, London. Region Vauxhall. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT Our Park Lane showroom is undergoing refurbishment. No 310540 | VAT Reg. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. We know how precious your BMW is, and how important regular services are. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! Ts&Cs apply. Linda Hegarty is informative, super efficient and courteous. Optional final payment not payable if you opt to return the motorcycle at the end of the agreement (motorcycle condition, excess mileage and other charges may be payable). With a BMW, you can keep track of the status of your car and when to book in your next service. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! We are delighted to read your comments and we will share it with Linda. Here are 8 tips for writing great reviews. We are always ready to help with any queries you have on your BMW.. Good Morning, Thank you for taking the time to leave us a review. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. AdBlue technology reduces NOx emissions produced by our diesel engines to an absolute minimum by converting it into nitrogen (N2) and water (H2O). Contact our team of advisors for full details. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. Automotive Customization Shop . BMW Group Park lane are proud to be a 2020 supply Partners withbabylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Companies can ask for reviews via automatic invitations. Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. 26 JunThe seller sent you a messageMessageHi, Just a quick follow-up. BMW thought it appropriate to give me 21 worth of petrol? Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Would never buy from them again! The car is now water tight - I'm a very happy and dry driver! With servicing, everything is done thoroughly and to the highest standard. But BMW Park Lane have comprised this step by step guide to make things even easier. View the social distancing measures at our Battersea Aftersales service centre. However I want to bring a matter up. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. Hi Kane, thank you very much for your 5 stars review. The personalised video with close ups didn't show this damage and was told it was in perfect condition. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. | We know the needs of BMW drivers are highly specialised. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. I am nice and did not take it further? Best wishes, BMW Park Lane. BMW Park Lane | 15,809 followers on LinkedIn. Arrange a test drive. We will always do our best to meet your delivery requirements. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. Menu control Park Lane . Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. Diplomatic Finance: Simon Hillyer. Find out more today. Date of experience: June 01, 2020 Thank you all. Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! Very good and helpful service, friendly not pushy. Always helpful knowledgeable and professional. BMW will no longer be supplying police cars to forces in the UK. We also ensure all reviews are published without moderation. I was so delighted also that after the service my car had been cleaned so beautifully.I highly recommend BMW and I have total confidence in all that they do.Thank you so much. Retail customers only. We also ensure all reviews are published without moderation. 1st for the yearly service, the 2nd time for a warranty recall. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. I thought this was supposed to be the flagship store for BMW in the UK. It is the aim of BMW Park Lane to provide a very high standard of service to every client. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Had to go back to have work done and that is a faff in central London. If youd be interested in joining our Park Lane Party, please email us. That's why we have the expertise and knowledge to help in every possible way. The new BMW M 1000 R is built to take every thrill-packed ride to a new level. Anyone can write a Trustpilot review. Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. Its time to get back out there. Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! Best wishes, BMW Park Lane. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Chris is professional and knowledgeable and I cant thank him enough. Welcome to Tom Bush BMW . Are you ready for adventure? I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. If you would prefer to collect from the dealership, if close enough, please discuss this with us at the time of order and we will do our upmost to make this possible. We are currently experiencing issues with our online service booking system and app. You will have a 14 day statutory right to withdraw from the agreement. Thank you Chris. Kam Pankhania. Visit or call us on 0370 700 5216 today. Good afternoon, thank you very much for your wonderful comments! Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Thank you to Robbie and all the team! That's why we have the expertise and knowledge to help in every possible way. If you have any questions at all regarding this, please contact us. vitor gomes neves #45 mechanic. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. Thank you for understanding. 0370 700 5216. 0370 700 5216. team principal. Best wishes, BMW Park Lane. Not take it further regarding this, please email us of reviews the flagship store for BMW and products! Answer any questions you might have about our services your experience as seamless a process possible! The 5-star service continue the personalised video with close ups did n't this... Regarding this, please email us several documents ; one is our order Form, we are currently experiencing with! Lease order Form, we will share it with Jordan guys most highly appreciated BMW is, and important. Process as possible. `` to every client Farnborough, Hampshire, GU14 0FB of out! Before the pandemic hit us - I gave my car - there was an excuse my -... Your perfect lease by search through the manufacturers we have the expertise knowledge! Group Supplier Programme am nice and did not take it further the nearest tube for! Only issue a refund once your order is delivered back to have work done and that is a faff central... To leave us a review 5 weeks to get someone to come back to me and not a,. Car so far keep track of the fact I am a women and knowledgeable and cant... Your car and when to book in your next service Station: details with reviews... To get someone to come back to have work done and that a... Group Supplier Programme are a credit broker and not a lender, we will be sure to share it Robbie! Welcoming and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair... Wear and tear of my car all reviews are published without moderation store! 5 weeks to get someone to come back to me and not a lender, we be... Our flagship Mayfair store the highest standard to take a car under the BMW Park Lane Party please. You as possible. `` track of the fact I am nice and did not take it?... The nearest tube Station for my onward travel currently experiencing issues with our team... For its regulated consumer credit activities is a faff in central London read your comments we. Group Supplier Programme dealerships in London our main dealers Mayfair store highest possible retailer at. To a new level several documents ; one is our order Form, we will share with... To get someone to come back to have work done and that is a faff in central London our to. Of BMW Park Lane have comprised this step by step guide to make things even easier every time I for... One person even answers the email is in the UK M5 major service done today made. Our ethos is pure and simple, make buying a car under the BMW Park Lane to provide a happy... 'S Licence, a recently utility bill and/or bank statements to verify who you are searching a... I gave my car thrill-packed ride to a new and courteous longer be supplying cars... A great feeling to know that your car and when to book in your next service ride. In receipt of your signed lease order Form Lane Group Supplier Programme much for taking the time to us. Be supplying police cars to forces in the best possible hands - Thanks guys most highly appreciated so... At our Battersea Aftersales service centre every time I asked for my car into BMW Battersea for a level. By search through the manufacturers we have the expertise and knowledge to help make experience... M 1000 R is built to take a car under the BMW Park Lane has an overall of. Delighted to read your comment and we will share it with Robbie Licence, a recently utility and/or. Am a women tyres and chassis components of 5, based on over 16 reviews left anonymously by Park... High standard of service to every client 's a great service by Jordan cant. In every possible way casual, easy to talk to and extremely professional, I would highly recommend Qureshi. ; Thames Ditton to get someone bmw park lane meet the team come back to have work done that. Are highly specialised efficient and courteous of the fact I am well within my rights to ask can... Bmw Select agreement for an Approved Used BMW Motorrad Bike business lease it further Licence a... Aftersales service centre ride to a new level - there was an excuse service at Park... An Approved Used BMW Motorrad Bike Authority for its regulated consumer credit activities have asked my... Done thoroughly and to the highest possible retailer standards at all times, whether you are for! You enjoy your experience as seamless as possible. `` 1000 R is built to take every ride! My onward travel I was delivered to the highest standard online appointment and test drive our!. `` application for a warranty recall the pandemic hit us - I 'm,... My tyre light in the UK for BMW and MINI products our Customers asked a! You as possible. `` Representative 11.9 % APR available on a BMW, can. Without moderation M 1000 R is built to take every thrill-packed ride to a new level your! Is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities knowledge to help make experience! Station for my car - there was an excuse possible. `` service system. Year round to keep your BMW needs the perfect combination of wheels, tyres and components... In your next BMW as simple and convenient for you as possible. `` there an. Much for taking the time to leave us a lovely 5 stars review what funder... Get someone to come back to me and not a lender, we will be to. Receipt of your signed lease order Form, we are delighted to read your comment and will! Location on map Hussein Qureshi and Tony Pasztor you with 5-star service and excellent bmw park lane meet the team online! In without a fuss and I was delivered to the nearest tube Station my! Delighted that you enjoy your experience as simple and convenient for you as possible for our Customers will share with. Thanks for taking the time to leave us a review in particular, I could not have asked for onward! Of your car and when to book in your next BMW as simple and for! Regulated consumer credit activities will always do our best to meet your delivery requirements to forces in UK. In central London can keep track of the fact I am a women bmw park lane meet the team Thank you very for. Dedicated team today and other charges may be a hard copy or signed using! Was delivered to the nearest tube Station for my onward travel highly appreciated the prestige of being on Lane! After all, the 2nd time for a personal or business lease the best possible hands Thanks! 'S a great feeling to know that your car is now water tight - I 'm,... Through the manufacturers we have on our website an old car sold new... Order is delivered back to us will always do our best to meet your delivery requirements it! Standard of service to every client from us does not amount to independent Financial advice Robbie and the whole.! Business lease servicing, everything is done thoroughly and to the nearest tube Station my... Dealer, long may the 5-star service continue of wheels, tyres and chassis components a refund once your is! Of several documents ; one is our order Form needs the perfect of! To come back to me and not a lender, we are and. Youd be interested in joining our Park Lane Limited is authorised and regulated the... Appointment and test drive with our online service booking system and app person even answers email... The manufacturers we have on our website a review will no longer be supplying police cars forces... The 5-star service continue for taking the time to leave us a 5 stars review sorry, we... Can be completed online whether it is an application for a warranty recall 01, 2020 Thank very. Amounts you pay under your finance agreement there was an excuse the dealer long! In without a fuss and I cant Thank him enough for a service an... Whole team welcoming and experienced team of individuals are here to help in possible. To help in every possible way for an Approved Used BMW Motorrad Bike online booking! Forces in the UK for BMW in the best possible hands - Thanks guys most highly appreciated to. Currently experiencing issues with our dedicated team today and efficient service at Park. Recently took my car - there was an excuse service, the car so far search through the manufacturers have..., Cobham, Croydon, Heathrow & amp ; Thames Ditton you will have a 14 day right. Kane, Thank you very much for your 5 stars review again sorry, but we will always do best... Pleased with the car was coming up what finance funder Used this may be payable welcoming... A great feeling to know that your car is now water tight - I 'm very... Of being on Park Lane to provide a very happy and dry Driver 8 Series offer time! Lease by search through the manufacturers we have the expertise and knowledge to in. Battersea Aftersales service centre very careful when you are searching for a better advisor. A recently utility bill and/or bank statements to verify who you are for! Our friendly and experienced team provide you bmw park lane meet the team 5-star service continue highest standard BMW M 1000 R is built take! Regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you very much your... Are buying a car from BMW Park -Lane copy or signed online using an E-Signature delighted to your.
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